Latest Zoho Work From Home Jobs 2025 Zoho Corporation, one of India’s leading software companies, is looking for Technical Support Engineers to join their expanding team in full-time roles across the country. If you’re passionate about providing excellent customer service, troubleshooting technical issues, and enhancing user experience, this is an incredible opportunity to build your career with a reputable global tech company.
As a Technical Support Engineer at Zoho, you’ll be responsible for assisting customers with product-related issues, providing effective solutions, and ensuring smooth operational functionality of their software products. You will play a key role in improving customer satisfaction by resolving complex technical queries and offering timely assistance to clients.
Zoho is committed to innovation and excellence, offering its employees the chance to work on cutting-edge technologies and solutions. With a focus on employee growth and career development, Zoho provides a dynamic work environment that encourages personal and professional advancement.
Whether you’re just starting out or looking to take the next step in your career, Zoho offers various opportunities for progression.If you’re ready to take your career to the next level with one of India’s top tech companies, don’t miss this opportunity! Apply now to join Zoho as a Technical Support Engineer and be part of a growing, innovative team.
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Quick Information About Latest Zoho Work From Home Jobs 2025
| Department Name: | ZOHO |
| Job Category: | Work From Home / Office |
| Employment Type: | Private Job [ Full Time ] |
| Name of Vacancies: | Technical Support Engineer |
| Place of Posting ( Office Location ) : | Chennai ( WFH ) |
| Starting Date: | Already Started |
| Last Date: | 20-06-2025 |
| Apply Mode: | Online |
Job Opening: Technical Support Engineers (Chennai Location)
Are you passionate about solving technical issues and providing exceptional customer service? We’re hiring talented Technical Support Engineers to join our team in Chennai.
Job Description:
As a Technical Support Engineer, you’ll be responsible for providing support to customers through various channels, including phone, email, and chat. You’ll help customers troubleshoot basic and advanced technical issues, assist with product configurations, and work closely with the development team to resolve customer concerns. Additionally, you will ensure that all customer feedback is communicated efficiently to the development team for continuous product improvement.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat, offering detailed information about product features and capabilities.
- Assist customers with troubleshooting issues, configuration challenges, and advanced technical concerns.
- Maintain clear communication with the development team to relay customer requirements and feedback.
- Provide timely and effective solutions to ensure customer satisfaction.
- Collaborate with other team members to improve customer service processes.
Required Skills and Qualifications:
- Strong oral communication skills in English with an ability to explain technical details clearly.
- Excellent problem-solving abilities, analytical skills, and attention to detail.
- Passionate about customer service, with a proven ability to resolve issues effectively.
- Excellent organizational and time management skills, with the ability to prioritize tasks in a fast-paced environment.
- Self-motivated and energetic, with the ability to work independently and as part of a team.
- Must be able to manage multiple tasks and meet deadlines without compromising on quality.
- Consistently positive attitude, with a customer-first mindset.
Additional Information:
- This role requires working in the US time zone, so candidates must be willing to work night shifts.
- Graduates of the 2026 batch are not eligible to apply for this role.
- The Level-1 interview (Written Test) will be held in Coimbatore. The exact date, time, and venue will be communicated one week prior to the test.
Location: Chennai (work location)
Shift Timing: Night shifts (US time zone)
If you’re excited about solving complex technical problems and providing world-class customer support, we want to hear from you!
Zoho, a global leader in cloud-based software solutions, offers a wide range of job opportunities, including roles for Technical Support Engineers. These positions are ideal for individuals passionate about problem-solving, customer service, and technology. Zoho’s Technical Support Engineers play a crucial role in ensuring that customers receive top-notch support for their software products, making them an essential part of the company’s success.
As a Technical Support Engineer at Zoho, your primary responsibilities will include assisting customers with product-related inquiries, troubleshooting technical issues, and guiding them through configurations. The role requires strong communication skills, as you will interact with customers through various channels like phone, email, and chat. Additionally, you’ll collaborate closely with Zoho’s development team to resolve more complex technical issues and ensure a seamless customer experience.
One of the most rewarding aspects of this position is the opportunity to work in a fast-paced, dynamic environment. You’ll be expected to manage multiple tasks simultaneously, providing solutions quickly and efficiently. Candidates must possess strong analytical abilities, exceptional organizational skills, and an eagerness to learn about new products and features. A customer-first mindset is essential, as the job revolves around providing the best possible support to Zoho’s diverse clientele.
For those interested in joining Zoho as a Technical Support Engineer, a strong foundation in technology and troubleshooting is essential. Furthermore, applicants should be comfortable working night shifts to align with customer needs in various time zones, including the US. If you’re passionate about technology and enjoy helping others, Zoho Technical Support Engineer jobs provide an excellent career opportunity with room for growth, skill development, and the chance to be a part of a renowned tech company.
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