SBI Bank Customer Service Executive Recruitment 2025 SBI Card, one of India’s leading credit card companies and a trusted name under the State Bank of India group, has announced its recruitment drive for 2025. They are now hiring for multiple positions for Customer Service Executive roles, and the best part is — eligible and interested candidates from all over India can apply online until 30th June 2025. This is an ideal opportunity for individuals who are looking to work in a professional corporate environment, gain exposure to the financial services industry, and build strong communication and problem-solving skills along the way.
This is a private job update, and candidates should be aware that while the company is affiliated with SBI, the recruitment is for SBI Card (the credit card division), which operates independently as a financial services company. The Customer Service Executive position mainly involves assisting customers with queries related to credit card services, transactions, billing issues, application status, reward points, and more. If you’re someone who enjoys talking to people, solving problems, and ensuring customer satisfaction, then this role may suit you perfectly.
Who can apply? Essentially, candidates who have completed their graduation in any discipline from a recognized university are eligible to apply. SBI Card welcomes freshers and experienced candidates alike, as long as they bring the right attitude and willingness to learn. Strong communication skills in English (and preferably a regional language) are essential, since you’ll be interacting with a wide customer base. Basic computer knowledge, multitasking abilities, and a professional demeanor are also key qualities the company is looking for in applicants.
When it comes to the salary, the package will be competitive and aligned with industry standards. Selected candidates can expect a monthly salary that ranges between ₹20,000 to ₹35,000, depending on experience, skillset, and location. In addition to the fixed salary, SBI Card offers performance incentives, health benefits, paid leaves, and opportunities for internal career growth.
There is no application fee for this recruitment process, which makes it even more accessible to job seekers. The selection process will typically include an online application screening, followed by one or more rounds of interviews – these may be conducted via phone, video call, or in person at an SBI Card office, depending on your location. Candidates will be evaluated based on communication skills, customer handling abilities, basic problem-solving, and understanding of the company’s products and services.
To sum it up, if you’re ready to kickstart a customer-focused career in the financial services sector, don’t let this opportunity slip by. Apply before 30th June 2025, and get ready to join a well-established and growing organization that values its employees and offers plenty of room for development. Keep your documents, resume, and contact details ready – and make sure to follow the official instructions for the application process through SBI Card’s official careers portal or trusted job sites.
All 38 Districts From Tamil Nadu and All Over India Can Apply For this Post . Starting Date For this Job Is Already Started But the Ending Day is Not Announced So Everyone Hurry up and Apply Now . Kindly Please Don’t Waste You Time For Direct Apply Link Scroll Down From the Website Click the Apply Link.
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Quick Information About SBI Bank Customer Service Executive Recruitment 2025
| Department Name: | SBI |
| Job Category: | Work From Home or Office |
| Employment Type: | Private Job [ Full Time ] |
| Name of Vacancies: | Customer Service Executive |
| Place of Posting ( Office Location ) : | All Over India |
| Starting Date: | Already Started |
| Last Date: | 30-06-2025 |
| Apply Mode: | Online |
SBI Card Recruitment 2025: Golden Opportunity to Join as a Customer Service Executive – Apply Now!
In today’s fast-paced world, finding a stable, growth-oriented, and meaningful job opportunity can be a challenge. But if you’re someone who enjoys working with people, solving their problems, and being the face of a reputed organization, then here’s a great opportunity knocking at your door. SBI Card, India’s trusted and widely recognized credit card company, has officially announced its 2025 recruitment drive. They are inviting applications for the role of Customer Service Executive, and it’s a promising chance for job seekers across India to kick-start or strengthen their career in the private banking and financial services sector.
This recruitment drive is not just for experienced professionals but also welcomes freshers with open arms. If you’re enthusiastic, driven, and meet the basic eligibility criteria, you can confidently apply before the last date of application, 30th June 2025. The positions are primarily based in Gurugram, Haryana, which is home to one of the major hubs of SBI Card operations. Now, let’s break down all the crucial information you need to know — from job responsibilities and eligibility criteria to salary expectations, selection process, and how to apply.
📌 About the Role – Customer Service Executive at SBI Card
As a Customer Service Executive, you’ll be part of the front-facing team responsible for handling a range of customer queries, service requests, complaints, and feedback. You’ll act as a bridge between the customers and the internal teams to ensure seamless service delivery and a positive customer experience.
🧾 Job Responsibilities
Your day-to-day responsibilities will revolve around communication, resolution, and maintaining service standards. Here’s a detailed list of tasks you’ll be expected to perform:
- Respond to customer queries across various channels – voice calls, emails, and chat support.
- Handle both inbound and outbound calls from SBI Cardholders.
- Resolve issues related to card activation, billing, transaction disputes, reward points, statement requests, etc.
- Work on improving service quality by minimizing escalations and repeated complaints.
- Ensure adherence to turnaround time (TAT) for resolving customer requests.
- Raise process gaps, if any, and work closely with teams to ensure compliance and efficiency.
- Accurately document every interaction and maintain logs for audit and performance purposes.
- Maintain professionalism and empathy during every customer interaction to build trust and enhance brand loyalty.
💼 Job Location
The job location for the Customer Service Executive position is Gurugram, one of India’s fastest-growing business cities. However, you’ll be informed about the exact reporting address or virtual onboarding details (if any) post-selection.
📊 Number of Vacancies
Although SBI Card has not disclosed the exact number of vacancies, they have confirmed that multiple positions are open for eligible candidates under this recruitment cycle. Given the scale of SBI Card’s operations, there’s a good chance that opportunities are available across departments and shifts.
💰 Salary Package
One of the most frequently asked questions by applicants is about the salary. As per data available from platforms like Glassdoor and AmbitionBox, the average monthly salary for the Customer Service Executive role at SBI Card is approximately ₹25,800. However, the final figure may vary depending on your experience, interview performance, and internal HR policies. The job may also come with performance-based incentives, employee benefits like health insurance, leave policies, and internal promotions over time.
🎓 Eligibility Criteria
Educational Qualification:
To apply for this position, you need to have a graduate degree in any discipline from a recognized university or institution. No specialization is required. So whether you’re from arts, commerce, science, or any other background – you’re eligible to apply.
Age Limit:
Candidates must be at least 18 years of age. Interestingly, there is no upper age limit specified for this role, making it accessible to a broader group of job seekers, including those with prior experience in customer service.
Work Experience:
Experience is not mandatory for this role. Even freshers can apply, making it an excellent starting point for young graduates who want to step into the private banking and financial services industry.
🧠 Required Skills and Attributes
While qualifications matter, SBI Card is also looking for people with the right skillset and attitude. Here’s what will make you stand out:
- Excellent communication skills in English (knowing Hindi or regional languages is a plus).
- A professional and calm demeanor while dealing with customer queries or complaints.
- Basic knowledge of computers and IT tools.
- Attention to detail and accuracy in following internal procedures.
- Ability to multitask and perform under pressure.
- Compliance-oriented and eager to follow company guidelines.
🔍 Selection Process
The recruitment process is fairly straightforward and free from unnecessary complications. Here’s how it typically unfolds:
- Online Application Review: Candidates must submit their applications through the official SBI Card careers page or approved job portals.
- Shortlisting: Based on the candidate’s age, education, and basic profile, shortlisted applicants will be contacted via email or phone.
- Interview Round: Shortlisted candidates will be invited for a field or telephonic interview, depending on their location.
- Final Selection: Once selected, candidates will receive their appointment details, onboarding documents, and start date from the HR team.
⚠️ Important Note: Always ensure that your email and mobile number are correctly entered during application. All communications will be sent via these channels.
💻 How to Apply
Applying for this role is easy and completely online. Candidates need to:
- Visit the official SBI Card careers page.
- Search for the “Customer Service Executive” position.
- Register and fill out the application form with accurate details.
- Upload your latest resume, ID proof, and any supporting documents.
- Submit the form before the deadline – 30th June 2025.
🔗 Alternatively, you can also find the application link on job platforms or social media handles promoting this opportunity.
📌 Please Note: Offline applications will not be accepted under any circumstances.
🧾 Application Fee
The good news is that there is no application fee for this recruitment. SBI Card follows ethical hiring practices. So if anyone demands money from you in exchange for interviews or job offers claiming to be from SBI Card, consider it a fraudulent attempt and report it immediately.
📢 Stay Updated on Job Alerts
You can follow SBI Card recruitment alerts and private job opportunities through:
- Telegram Channels
- WhatsApp Job Groups
- YouTube Form-Filling Tutorial Channels
- LinkedIn and Instagram job update pages
These platforms provide real-time updates and can guide you in submitting error-free job applications.
✅ Why You Should Apply for SBI Card Recruitment 2025
Here are a few solid reasons why this opportunity shouldn’t be missed:
- No Experience Needed: Perfect for freshers starting out.
- Professional Growth: Get hands-on experience in India’s booming financial services sector.
- Skill Building: Learn valuable skills in customer service, communication, and compliance.
- Stability: Join a reputed and well-established organization backed by SBI.
- Career Path: Internal promotions, skill-based growth, and long-term development opportunities.
🕔 Last Date to Apply
The deadline to apply for the Customer Service Executive role is 30th June 2025. Any application received after this date will not be considered. So make sure to apply well before the deadline to avoid any last-minute hassles.
⚠️ Final Reminder
- Double-check your application before submitting.
- Incomplete forms or incorrect details may lead to rejection.
- Don’t fall for job scams. SBI Card never charges money for hiring.
- Keep all required documents ready for submission and verification.
- Save a copy of your application confirmation for future reference.
In Conclusion
The SBI Card Customer Service Executive Recruitment 2025 offers a fantastic chance to start your journey in the private sector. Whether you’re a fresher eager to land your first job or someone looking to switch into a customer-facing role, this could be your breakthrough. With a decent salary, zero application fee, and excellent exposure to India’s dynamic credit and finance sector, this job is more than just a role — it’s a stepping stone to your professional dreams.
Official SBI Bank Customer Service Executive Recruitment 2025 Apply Links:
| SBI Bank Customer Service Executive Recruitment 2025 Apply Link | CLICK HERE |
| SBI Bank Customer Service Executive Recruitment 2025 How to Apply Full Video Link | CLICK HERE |