TATA Customer Service Recruitment 2025

TATA Customer Service Recruitment 2025

TATA Customer Service Recruitment 2025 TATA Communications is a global leader in the telecommunications industry, offering a range of services like voice, data, and managed services. If you’re considering a career as a Customer Service Representative (CSR) at TATA Communications, you’re looking at a dynamic and rewarding role.

As a CSR, your main responsibility will be to assist customers by providing support, resolving issues, and offering information about the company’s products and services. You’ll communicate with customers through different channels like phone calls, emails, and live chat. This role requires strong problem-solving skills, excellent communication, and the ability to stay calm in stressful situations.

In this position, you’ll need to be proactive. You’ll be expected to manage inquiries, troubleshoot issues, and escalate problems when necessary. You’ll also play a role in ensuring customer satisfaction by delivering timely and accurate responses. You must have a customer-first mindset, which means being empathetic and understanding the concerns of customers.

Working for TATA Communications offers several benefits. You’ll gain hands-on experience in the telecommunications sector, develop your communication skills, and improve your ability to handle various customer needs. The job also provides opportunities for career growth within the company. TATA Communications is known for its supportive work environment, which encourages continuous learning and personal development.

The ideal candidate should have experience in customer service, be familiar with common telecom products, and have a solid understanding of troubleshooting techniques. Being a team player is also crucial, as you’ll work alongside others to meet the company’s customer service goals.

If you’re passionate about helping people and looking for a career in a fast-paced industry, a Customer Service Representative job at TATA Communications could be the perfect opportunity for you.

Job Overview

Job TitleCustomer Care Executive (Voice & Sales)
Education Requirement12th Pass
Age Range18 to 30 years
Skills RequiredCommunication (English & Hindi), Customer Handling, Sales
ExperienceNot required (Experience in Sales/Customer Service is a plus)
Salary Range₹2,50,000 to ₹3,00,000 per year
IncentivesPerformance-based bonuses and incentives
Training ProvidedYes, comprehensive training available
LocationMultiple locations In India: Bangalore, Chennai, Gurgaon, Hyderabad, Kochi, Mumbai, Navi Mumbai, Noida
Job TypeFull-time, In-office
Working Days6 Days per week

Join Our Team as a Customer Care Executive (Voice and Sales)

Are you an enthusiastic individual looking for a career opportunity in customer care? We are hiring Customer Care Executives for both Voice and Sales processes. In this role, you’ll handle customer inquiries, resolve issues, and promote our products and services to potential clients. If you enjoy helping others and have a passion for sales, this is the perfect role for you.

Qualifications

  • Minimum Educational Qualification: 12th Pass
  • Age Requirement: 18 to 30 years
  • Communication Skills: Fluent in English and Hindi
  • Skills: Ability to handle customer queries, provide solutions, and work effectively in a team
  • Experience: Prior experience in customer service or sales is a plus, but not mandatory

Key Responsibilities

As a Customer Care Executive, your tasks will include:

  1. Handling inbound and outbound calls in a professional manner
  2. Providing accurate product and service information to customers
  3. Identifying customer needs, clarifying details, and closing sales
  4. Ensuring high customer satisfaction by solving problems quickly and efficiently.

Salary and Benefits

  • Salary Range: ₹2,50,000 to ₹3,00,000 per year
  • Performance-Based Incentives: Earn bonuses based on your performance
  • Comprehensive Training: Receive full training to grow in your career
  • Career Development: Ongoing opportunities for professional growth

Job Location(s)

  • Bangalore
  • Chennai
  • Gurgaon
  • Hyderabad
  • Kochi
  • Mumbai
  • Navi Mumbai
  • Noida

Experience Required

No prior experience is necessary. However, any previous experience in customer service or sales can be beneficial.

Working Details

  • Working Days: 6 days per week
  • Job Type: In-office, Full-time

Why Apply for This Role?

If you’re looking for a job that offers growth, a supportive work environment, and a chance to earn performance-based rewards, this is the opportunity for you. The role is ideal for those passionate about sales, customer service, and providing solutions that help others.

Additionally, the high salary potential and location flexibility ensure that you can choose a job that works best for you. Whether you’re in Bangalore, Chennai, Hyderabad, or other key cities, this position offers a chance to develop your career while meeting new challenges.

Apply Now

If you’re ready to take the next step in your career and work with a leading company, don’t wait—apply today! We look forward to hearing from motivated candidates ready to join our team.

Official TATA Recruitment 2025 Apply Links:

TATA Recruitment 2025 Notification LinkCLICK HERE
TATA Recruitment 2025 Apply LinkCLICK HERE
TATA Recruitment 2025 Official Website LinkCLICK HERE

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