12th Pass TATA Communications Hiring 2025 Are you searching for an exciting and rewarding career opportunity in India’s rapidly growing telecommunications sector? TATA Communications is currently hiring enthusiastic and motivated individuals for the position of Customer Service Representative (Voice & Sales Process).
This is an excellent opportunity to join a leading brand and make a significant impact in the customer service industry. The job openings are available across major cities like Chennai, Bangalore, Hyderabad, Mumbai, Noida, and more.
If you are a 12th-pass candidate, this could be the career breakthrough you’ve been looking for. The role offers a competitive salary of ₹2.5 to 3 LPA along with attractive incentives.
Job Title: Customer Service Representative (Voice & Sales Process)
As a Customer Service Representative (CSR) at TATA Communications, you will play a crucial role in engaging with customers, providing them with high-quality service, and driving the company’s sales efforts.
This role is ideal for freshers or individuals aiming to build a successful career in the BPO or telecom industry. You will be the face of the brand, representing TATA Communications and ensuring a top-notch customer experience.
| Category | Details |
|---|---|
| Job Title | Customer Service Representative (Voice & Sales Process) |
| Company | TATA Communications Limited |
| Job Type | Full-Time (In-Office) |
| Location | Chennai, Bangalore, Hyderabad, Kochi, Mumbai, Navi Mumbai, Noida, Gurgaon |
| Eligibility | 12th Pass, Age Limit: 18 to 30 years, Fluent in English and Hindi |
| Experience Required | Freshers are welcome (Prior experience in customer service/sales is a plus) |
| Key Responsibilities | Handle inbound/outbound calls, resolve customer queries, achieve sales targets, promote TATA services, maintain customer satisfaction |
| Salary Package | ₹2.5–3 LPA (with performance-based incentives) |
| Benefits | Incentives, Career Growth, Professional Development, Training Provided |
| Working Days | 6 Days a Week (Monday to Saturday) |
| Training | Provided by TATA Communications |
| Application Deadline | December 31, 2025 (11:59 PM IST) |
| Recruitment Process | Interview Round 1: Sep 20, 2024 – Nov 30, 2025 Interview Round 2: Sep 21, 2024 – Nov 30, 2025 |
| Job Security | Strong job security with a leading telecom company |
| Languages Required | Fluent in English & Hindi (Additional languages are a plus) |
| Age Limit | 18 to 30 Years |
| Application Fee | No charges; Report suspicious activities immediately |
Eligibility Criteria for TATA Communications Customer Service Role
Minimum Educational Qualification:
- 12th Pass (Candidates who have completed their Higher Secondary Education can apply)
Age Limit:
- Between 18 to 30 years (Ideal for fresh graduates and early professionals)
Languages Required:
- Fluency in English and Hindi is mandatory. Proficiency in additional regional languages is a plus.
Experience:
- Freshers are welcome to apply.
- While prior experience in customer service or sales is advantageous, it is not mandatory for this role.
Key Responsibilities of a Customer Service Representative
As a CSR at TATA Communications, your daily tasks will involve a range of customer-focused activities, including but not limited to:
- Handling Customer Calls Professionally
- Engage in inbound and outbound calls with customers.
- Provide exceptional service while addressing customer queries and concerns.
- Product Knowledge & Promotion
- Offer clear and concise information about TATA Communications’ products and services.
- Promote relevant services to customers based on their needs.
- Identifying Customer Needs
- Understand and identify customer issues or requirements.
- Provide effective solutions and ensure the resolution of any problems.
- Sales Process
- Work toward achieving monthly sales targets.
- Encourage customers to explore TATA Communications’ services and solutions.
- Customer Satisfaction
- Maintain a high standard of customer satisfaction by providing timely and efficient solutions.
- Handle customer complaints or escalations and ensure resolution to keep the customer experience positive.
Location Availability for the Customer Service Role
This exciting role is available across several major cities in India. You can apply if you are located in or willing to relocate to:
- Chennai
- Bangalore
- Hyderabad
- Kochi
- Mumbai & Navi Mumbai
- Noida
- Gurgaon
If you live in any of these locations and meet the eligibility criteria, this could be the perfect opportunity for you!
Work Schedule & Job Type
- Job Type: Full-Time (In-Office)
- Working Days: 6 days a week (Monday to Saturday)
- Timings: The working hours will be communicated to selected candidates during the interview process.
Salary and Benefits
The salary package for this position is competitive, with a range that reflects the experience and skills you bring to the role. Here’s a breakdown of the compensation:
- CTC Range: ₹2,50,000 – ₹3,00,000 per annum
- Incentives: Performance-based bonuses will be provided on top of the base salary. This means the better your performance, the more you earn.
- Training: Comprehensive training will be provided by TATA Communications to help you excel in your role and ensure you have the tools to succeed.
Additional Benefits:
- Career Growth: TATA Communications is known for promoting internal talent, so there’s a lot of potential for upward mobility within the company.
- Employee Incentives: In addition to a competitive salary, top performers are eligible for attractive incentives and rewards.
- Professional Development: Working with a leading telecom company provides you exposure to cutting-edge technologies and customer service strategies.
Recruitment Process
The recruitment process for the Customer Service Representative (Voice & Sales Process) role will take place in two stages. The timeline for interviews and application deadlines is as follows:
- Interview Round 1:
- Starts from September 20, 2024
- Ends on November 30, 2025
- Interview Round 2:
- Starts from September 21, 2024
- Ends on November 30, 2025
- Application Deadline:
- All applications must be submitted by December 31, 2025 at 11:59 PM IST.
How to Apply:
- Interested candidates can apply directly through the TATA Communications official website or other authorized recruitment channels.
- No hidden charges are associated with the job application process. Be cautious of any third-party agents asking for fees.
Why Choose TATA Communications?
TATA Communications is one of India’s leading telecom service providers, offering excellent career opportunities to its employees. As a part of TATA Group, a globally recognized brand, working with TATA Communications will offer you:
- A Great Work Environment: Join a collaborative and supportive team culture that encourages innovation and teamwork.
- Career Advancement: TATA Communications believes in promoting talent from within. As you grow in your role, new opportunities for career development and advancement will open up.
- Training and Skill Development: Whether you are a fresher or an experienced professional, TATA Communications ensures you receive world-class training to enhance your skills.
- Job Security and Benefits: Working with a top-tier company ensures job security, along with a range of benefits that improve your work-life balance.
Final Thoughts
If you’re looking for a rewarding career in customer service, sales, or telecommunications, this is your chance to join TATA Communications as a Customer Service Representative. With a competitive salary package, training, and opportunities for growth, it’s the perfect job for someone who is eager to learn, grow, and make an impact in the telecom industry. Whether you’re in Chennai, Bangalore, Hyderabad, Mumbai, or Noida, TATA Communications has a role for you!
Apply today and begin your journey with one of India’s most respected and innovative telecom companies!
Official 12th Pass TATA Communications Hiring 2025 Apply Links:
| 12th Pass TATA Communications Hiring 2025 Notification Link | CLICK HERE |
| 12th Pass TATA Communications Hiring 2025 Apply Link | CLICK HERE |
| 12th Pass TATA Communications Hiring 2025 Official Website Link | CLICK HERE |