HCL Tech Process Associate Jobs For Freshers in 2025 HCLTech Mega Walk-In Drive for Process Associate – Customer Support in Chennai: A Golden Opportunity for Fresh Graduates Are you a fresh graduate looking to kickstart your career in the BPO and customer support industry?
HCL Technologies, a global leader in information technology services and consulting, is hosting a Mega Walk-In Drive in Chennai for the position of Process Associate – Customer Support (International Voice Process).
This opportunity is ideal for graduates from non-technical backgrounds who aspire to build a strong foundation in customer service and gain experience in a multinational work environment.
About HCL Technologies
HCL Technologies Limited, established in 1991, is an Indian multinational IT services and consulting company headquartered in Noida, Uttar Pradesh. Over the years, HCLTech has carved out a strong presence in the global market, providing a wide range of services, including software development, digital consulting, cloud computing, cybersecurity, and more. With offices in 52 countries and a workforce of over 210,000 employees, HCLTech is known for its innovation, cutting-edge technology solutions, and commitment to fostering a collaborative, dynamic workplace.
HCLTech’s Company Culture and Employee Experience
HCL Technologies is highly regarded not only for its technological expertise but also for its employee-centric culture. Here’s a quick overview of employee experiences at HCLTech:
- Overall Rating: 4.0 out of 5 on AmbitionBox, with a majority of employees rating the company 4 stars or higher. This indicates high employee satisfaction and a positive work environment.
- Work-Life Balance: HCLTech has earned a rating of 3.7 out of 5 for work-life balance, highlighting its commitment to providing flexible working arrangements in many teams.
- Career Growth: HCLTech is known for offering ample learning and development opportunities, with a rating of 4.1 out of 5. Employees appreciate the career advancement and skill-building programs available within the company.
- Compensation & Benefits: With a rating of 3.6 out of 5, employees feel that HCLTech provides competitive salary packages and valuable benefits, ensuring a solid foundation for financial and professional growth.
Job Details: HCLTech Process Associate – Customer Support (International Voice Process)
HCL Technologies is conducting a walk-in interview for the Process Associate role in the Customer Support (International Voice Process). This position involves supporting international banking customers via voice interactions (inbound calls). The job requires a professional approach to handling customer queries and concerns while maintaining service quality standards. If you are a graduate with strong communication skills and a passion for customer service, this could be the perfect job for you!
| Category | Details |
|---|---|
| Job Title | Process Associate – Customer Support (International Voice Process) |
| Company | HCL Technologies |
| Job Type | Full-Time, Permanent |
| Role Type | Customer Support (International Voice Process) |
| Location | Navalur, Chennai |
| Eligibility | Graduates (BA, BCom, BBA, BSc) |
| Not Eligible | BE, B.Tech, MCA, MSc (IT/CSE) |
| Experience Required | Freshers (0 years of experience) |
| Shift | Rotational Shifts |
| Work Environment | Office-based |
| Job Responsibilities | Handling inbound calls from international banking customers; Providing accurate information; Maintaining service quality standards; No sales activities involved |
| Skills Required | Excellent communication skills (English); Customer-first mindset; Problem-solving skills; Good typing speed; Willingness to work in rotational shifts |
| Compensation | Competitive Salary Package (Based on Company’s Pay Structure) |
| Interview Mode | Walk-in Interview |
| Interview Venue | HCL Tech, ELCOT Campus, Tower 4, Sholinganallur, Chennai – 600119 |
| Interview Date & Time | 18th & 19th July 2025, 11:00 AM – 2:00 PM |
| HR Contact | Freddy / Prideep |
Walk-In Interview Details:
- Date: 18th & 19th July 2025
- Time: 11:00 AM – 2:00 PM
- Venue: HCL Tech, ELCOT Campus, Tower 4, Sholinganallur, Chennai – 600119
- Contact HR: Freddy / Prideep
Job Description and Responsibilities
As a Process Associate at HCLTech, your role will primarily involve managing customer queries and providing support in the banking sector through voice-based communication. Here are the key responsibilities associated with the role:
- Handle Customer Queries: Respond professionally to customer concerns and queries, ensuring a high level of service satisfaction.
- Maintain Quality Standards: Ensure that all interactions align with the company’s quality and service standards.
- Provide Timely Information: Offer accurate and up-to-date information, addressing customer needs effectively and efficiently.
- Non-Sales Role: There are no sales, upselling, or cross-selling activities involved in this position. Your focus will be entirely on providing excellent customer service.
Skills Required
To succeed in this role, you should possess the following skills:
- Excellent Communication Skills: Fluency in English, both spoken and written, is essential for effective communication with international clients.
- Customer-First Mindset: A strong customer service orientation is key to addressing and resolving customer concerns professionally.
- Problem-Solving Abilities: Quick thinking and the ability to provide efficient solutions to customer problems are highly valued.
- Typing Speed: A good typing speed will aid in efficiently handling customer requests.
- Flexibility: Willingness to work in rotational shifts to accommodate international clients across different time zones.
- Teamwork and Independence: Ability to work independently as well as in a team, depending on the task at hand.
Why Should You Join HCLTech?
- Reputed MNC: HCL Technologies is a well-established multinational company that offers an excellent platform for your professional growth.
- Training and Mentorship: As part of the team, you will receive comprehensive training and mentorship to help you succeed in your role.
- Work Environment: HCLTech fosters a positive work environment with opportunities for learning, collaboration, and career development.
- Global Exposure: Work with international clients, gaining valuable exposure to global processes and standards.
- No Sales Role: If you’re looking for a customer service role without the pressure of sales targets, this is an ideal opportunity for you.
How to Apply:
This is a walk-in interview, So Simply bring your resume and attend the interview on the scheduled dates:
- Date: 18th & 19th July 2025
- Time: 11:00 AM – 2:00 PM
- Location: HCL Tech, ELCOT Campus, Tower 4, Sholinganallur, Chennai – 600119
Final Words
This walk-in drive is an incredible opportunity for fresh graduates who are eager to begin their careers in customer support and BPO services. If you meet the eligibility criteria and have a passion for helping customers, don’t miss out on this chance to work with a renowned global IT company like HCL Technologies.
Take the first step towards a rewarding career by attending the HCLTech Mega Walk-In Drive in Chennai. You’ll have the chance to embark on a professional journey with a global leader in IT services, gain valuable skills, and join a company that offers great career prospects. Mark your calendar, get ready for the interview, and secure your future with HCLTech!
Official HCL Tech Process Associate Jobs For Freshers in 2025 Apply Links:
| HCL Tech Process Associate Jobs For Freshers in 2025 Notification Link | CLICK HERE |
| HCL Tech Process Associate Jobs For Freshers in 2025 Apply Link | CLICK HERE |
| HCL Tech Process Associate Jobs For Freshers in 2025 Official Website Link | CLICK HERE |
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