Amazon MyHR Live Support Advisor Work From Home Jobs 2025 Amazon, one of the world’s most trusted and innovative companies, is offering a golden opportunity for professionals who aspire to build a global career in human resources, customer service, and virtual support roles.
The company is hiring MyHR Live Support Advisors (MHLS) across multiple locations in India, including Hyderabad, Bangalore, Chennai, Mumbai, Kolkata, Kochi, Gurgaon, Chandigarh, Visakhapatnam, and Uttar Pradesh, through its virtual work-from-home model.
This role is contractual but offers flexible schedules, high-growth opportunities, and competitive pay packages, making it one of the most attractive Amazon Work From Home Jobs 2025.
Job Overview – Amazon MyHR Live Support Advisor
| Job Title | MyHR Live Support Advisor (MHLS) |
|---|---|
| Company | Amazon |
| Job Type | Contractual |
| Work Mode | Virtual / Work From Home |
| Locations | Hyderabad, Bangalore, Chennai, Mumbai, Kolkata, Kochi, Gurgaon, Chandigarh, Visakhapatnam, Uttar Pradesh |
| Department | Customer Service – Human Resources Support |
| Experience Required | 0–10+ Years |
| Qualification | Bachelor’s / Master’s Degree |
| Shifts | Rotational (24/7 Support) |
| Internet Requirement | 50–100 Mbps Stable Connection |
About the Role
At Amazon, every day is still Day One. The company is on a mission to be the Earth’s Best Employer, and its MyHR Live Support Team plays a key role in achieving that vision.
As a MyHR Live Support Advisor, you will be the first point of contact for Amazon employees worldwide. You will support over 1.5 million Amazonians by addressing their HR needs through live calls and chats.
This role involves assisting employees with:
- Leave and time-off queries
- Relocation and offboarding processes
- Employment verification
- Compensation and payroll services
- Benefits and bereavement support
- Compliance and policy-related guidance
The position is ideal for professionals who excel in communication, problem-solving, empathy, and real-time decision-making.
Key Responsibilities
- Manage high volumes of live calls and chats from employees globally.
- Provide accurate resolutions using knowledge bases, FAQs, and SOPs.
- Show empathy and professionalism while resolving sensitive HR issues.
- Document and escalate unresolved cases when necessary.
- Collaborate with cross-functional teams to improve policies and processes.
- Maintain key performance metrics such as First Contact Resolution and Customer Satisfaction Scores.
- Work in flexible shifts, including nights, weekends, and holidays, to support Amazon’s global workforce.
- Ensure confidentiality while handling employee data and HR documentation.
Basic Qualifications
- Bachelor’s or Master’s degree (any discipline).
- 0–10+ years of experience in customer service, HR, or contact center roles.
- Excellent spoken and written English communication skills (85%+ proficiency).
- Ability to work in rotational shifts (24/7).
- Stable internet speed of 50–100 Mbps before joining.
Preferred Qualifications
- 5+ years of experience in HR, customer service, or call center operations.
- Knowledge of US employment legislation, leave, and disability laws.
- Experience in handling employee benefits, payroll, or HR advisory roles.
- Strong empathy, adaptability, and problem-solving skills.
- Proven ability to manage confidential HR data while ensuring compliance.
Salary & Benefits
While the exact pay structure depends on experience and location, Amazon is known for offering competitive salaries and benefits packages. Employees in this role can expect:
- Attractive pay package with shift allowances.
- Work-from-home flexibility, reducing travel costs.
- Exposure to global HR practices and advanced contact center systems.
- Opportunities to grow within Amazon’s HR and operations teams.
- Health benefits and performance incentives (as per Amazon’s policies).
Why Choose Amazon MyHR Live Support?
- Work for one of the world’s leading employers.
- Be part of a global HR support team handling real-time employee issues.
- Gain hands-on experience in human resource management and compliance.
- Enjoy a flexible work-from-home setup with structured schedules.
- Develop career-enhancing skills in people management, problem-solving, and communication.
Selection Process
The selection process for the Amazon MyHR Live Support Advisor role includes the following stages:
- Online Application – Submit your application through Amazon’s career portal.
- Assessment Test – Includes communication, problem-solving, and HR case studies.
- Virtual Interview – A one-on-one interaction to evaluate communication, HR knowledge, and situational handling.
- Final Selection – Based on performance, candidates will receive an offer letter.
How to Apply?
Interested candidates can apply directly through the official Amazon Jobs Portal. Ensure that your updated resume highlights:
- Communication skills
- Experience in HR or customer support
- Technical proficiency in handling contact center tools
Important Dates
- Application Window – Ongoing
- Hiring Mode – Virtual (PAN India)
- Start Date – Immediate joiners preferred
Conclusion
The Amazon MyHR Live Support Advisor role is an excellent career opportunity for both freshers and experienced professionals who wish to work from home while contributing to the HR operations of one of the largest companies in the world. With a focus on customer service excellence, global exposure, and work-life flexibility, this job offers the perfect blend of stability and growth.
If you are passionate about helping people, solving HR challenges, and building a career in one of the fastest-growing sectors, this Amazon role is tailor-made for you.
FAQs – Amazon MyHR Live Support Advisor Recruitment 2025
1. Is this a permanent job?
No, this is a contractual role. However, Amazon offers career progression opportunities for high performers.
2. Can freshers apply for this job?
Yes, fresh graduates with strong communication skills are eligible.
3. Is this role completely work from home?
Yes, it is a virtual job role, though you may need to follow Amazon’s technical requirements.
4. What is the salary range?
Amazon provides competitive pay packages with additional benefits like shift allowances and performance incentives.
5. Do I need prior HR experience?
Not mandatory. However, experience in HR, customer service, or call centers will be an added advantage.
Official Amazon MyHR Live Support Advisor Work From Home Jobs 2025 Apply Links:
| Amazon MyHR Live Support Advisor Work From Home Jobs 2025 Notification Link | CLICK HERE |
| Amazon MyHR Live Support Advisor Work From Home Jobs 2025 Apply Link | CLICK HERE |
| Amazon MyHR Live Support Advisor Work From Home Jobs 2025 Official Website Link | CLICK HERE |
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