Cognizant Work From Home Jobs 2026 If you are looking for a stable MNC job in the healthcare domain with hybrid work flexibility, then this opportunity from Cognizant could be the perfect match for you. Cognizant has officially announced a new hiring drive for the role of SPE – Customer Service HC (Healthcare) in Chennai, India.
This role is designed for professionals who have strong customer service experience combined with healthcare provider domain knowledge. The position follows a hybrid work model (Work From Home + Office) and operates in a night shift, making it suitable for candidates seeking global exposure and long-term career growth in a reputed multinational company.
In this article, you’ll find complete details about Cognizant SPE Customer Service jobs, including eligibility, responsibilities, certifications, work model, and why this role is a smart career move in 2026.
About Cognizant
Cognizant is one of the world’s leading IT services and consulting companies, serving clients across healthcare, banking, insurance, retail, and technology sectors. With a strong presence in India, Cognizant is known for offering high-paying jobs, career stability, global exposure, and excellent learning opportunities.
For professionals interested in healthcare BPO jobs, customer service jobs in MNCs, and technology-driven service roles, Cognizant continues to be a top employer choice.
📌 Job Overview – Cognizant Recruitment 2026
| Job Details | Information |
|---|---|
| Company Name | Cognizant |
| Industry | IT Services & Consulting |
| Job Title | SPE – Customer Service (Healthcare) |
| Job Category | Technology & Engineering |
| Job Location | Chennai, Tamil Nadu |
| Work Model | Hybrid (Work From Home + Office) |
| Employment Type | Full-Time |
| Experience Required | Customer Service / Healthcare Domain Experience |
| Job Role | Healthcare Customer Service & Provider Support |
| Date Published | 09 February 2026 |
Job Overview – Cognizant SPE Customer Service HC
Here is a quick overview of the latest Cognizant recruitment:
- Company Name: Cognizant
- Industry: IT Services & Consulting
- Job Category: Technology & Engineering
- Job Title: SPE – Customer Service HC
- Job ID: 00067471571
- Job Location: Chennai, Tamil Nadu
- Work Model: Hybrid (Work From Home + Office)
- Shift Timing: Night Shift
- Job Type: Full-Time
- Date Published: 09 February 2026
This position is ideal for candidates searching for Cognizant Chennai jobs, healthcare customer service jobs, and hybrid night shift jobs in India.
Job Summary – SPE Customer Service Healthcare Role
As a Customer Service Specialist (Healthcare) at Cognizant, you will play a critical role in ensuring high customer satisfaction and smooth service delivery within the healthcare provider ecosystem.
The role involves handling customer queries, resolving complex healthcare-related issues, coordinating with internal teams, and continuously improving service quality. You will also be responsible for maintaining data accuracy, confidentiality, and compliance, which are essential in the healthcare domain.
This position offers exposure to healthcare technology services, making it highly valuable for professionals aiming to build a long-term career in healthcare IT and customer experience management.
Roles and Responsibilities
Candidates selected for the Cognizant SPE – Customer Service HC role will be responsible for the following tasks:
- Handle customer inquiries professionally while ensuring high levels of satisfaction and trust
- Resolve complex customer issues by collaborating with internal and cross-functional teams
- Apply healthcare provider domain knowledge to deliver accurate and compliant solutions
- Maintain detailed and precise records of all customer interactions
- Ensure data security, confidentiality, and compliance with healthcare regulations
- Analyze customer feedback to identify service gaps and improvement areas
- Implement customer service best practices to enhance service quality
- Train, mentor, and support junior team members when required
- Work closely with stakeholders to streamline and optimize service processes
- Track, analyze, and report key performance indicators (KPIs)
- Engage in proactive communication to prevent potential service disruptions
- Use customer service tools, CRM platforms, and reporting systems effectively
- Adapt to hybrid work schedules and night shift operations
- Contribute to Cognizant’s mission by delivering consistent, high-impact service
This role is best suited for candidates with experience in healthcare customer support, provider services, claims support, or medical customer service operations.
Required Qualifications
To be eligible for this Cognizant job opening, candidates must meet the following requirements:
- Proven knowledge of healthcare provider services
- Excellent verbal and written communication skills
- Willingness and flexibility to work in night shifts
- Strong problem-solving and analytical abilities
- Ability to handle complex customer scenarios with professionalism
- Experience working in a hybrid work environment is an added advantage
- High attention to detail to ensure data accuracy and regulatory compliance
This role is ideal for professionals searching for healthcare jobs in Chennai, customer service jobs in MNCs, and night shift hybrid jobs.
Certifications Required
Candidates applying for this role must possess:
- Certified Customer Service Professional (CCSP)
OR - Any equivalent recognized customer service certification
Having a certification not only strengthens your profile but also improves your chances of selection in premium MNC customer service jobs.
Why Join Cognizant?
Cognizant is known for offering more than just a job. Here’s why this opportunity stands out:
✅ Hybrid Work Flexibility
Enjoy the convenience of Work From Home combined with office collaboration, offering better work-life balance.
✅ Strong Healthcare Domain Exposure
Gain hands-on experience in the healthcare provider and healthcare IT services domain, one of the fastest-growing industries globally.
✅ Career Growth in a Global MNC
Work with international clients and build a long-term career in a globally recognized organization.
✅ Society-Driven, Impactful Work
Your work directly contributes to improving healthcare service efficiency and customer experience, making a real-world impact.
✅ Learning and Development Culture
Cognizant offers structured training, upskilling programs, and career development pathways for employees.
Who Should Apply for This Job?
You should definitely consider applying if you are:
- Looking for Cognizant jobs in Chennai 2026
- Interested in healthcare customer service or provider support roles
- Searching for hybrid work from home jobs in India
- Comfortable working in night shifts
- Aiming to grow your career in a stable MNC with global exposure
Final Thoughts
The Cognizant SPE – Customer Service HC role is an excellent opportunity for professionals who want to combine customer service expertise with healthcare domain knowledge. With hybrid work flexibility, strong career growth, and exposure to healthcare technology, this job offers both stability and long-term value.
If you are serious about building a career in healthcare customer service jobs, MNC night shift jobs, or Cognizant recruitment 2026, this is an opportunity you should not miss.
👉 Tip: Apply as early as possible to increase your chances of shortlisting.
Official Cognizant Work From Home Jobs 2026 Apply Links:
| Cognizant Work From Home Jobs 2026 Notification Link | CLICK HERE |
| Cognizant Work From Home Jobs 2026 Apply Link | CLICK HERE |
| Cognizant Work From Home Jobs 2026 Official Website Link | CLICK HERE |
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