Blinkit and Zomato Customer Care Work From Home Jobs 2025 Blinkit, one of India’s leading instant delivery platforms, is now actively hiring Customer Care Executives in 2025. This is an excellent opportunity for individuals looking to work in a dynamic, customer-centric role—especially if you’re seeking a work-from-home job that provides flexibility, growth potential, and a strong brand name to add to your resume. Blinkit, formerly known as Grofers, has carved a strong niche in the e-commerce space by offering 10-minute grocery delivery to millions of users across India. Behind the scenes, this lightning-fast service is powered by an efficient customer support team, and now they’re expanding that team to serve even more customers with care and precision.
As a Customer Care Executive at Blinkit, your role is crucial in creating smooth and delightful experiences for every customer who reaches out for help. Whether someone is facing a delivery delay, a billing issue, or just needs help with the app, it will be your responsibility to listen, understand, and resolve their queries with empathy and accuracy. You’ll be handling incoming chats, emails, and possibly voice calls depending on the customer’s preference. The goal isn’t just to solve problems—it’s to build trust and reinforce the Blinkit brand as fast, friendly, and reliable. You’ll need to work across teams at times—collaborating with delivery partners, tech support, or the warehouse—to track issues and offer timely solutions. It’s a role that demands patience, attention to detail, and strong communication skills.
What makes this role even more attractive is that it is fully remote. You can work from the comfort of your home while being an integral part of one of India’s most loved e-commerce services. The company is looking for individuals who are fluent in English and Hindi, though knowledge of regional languages can be an added bonus. A graduate degree is generally preferred, but those with strong communication skills and prior customer service experience may also be considered, even without a formal degree. Freshers are welcome to apply as well—Blinkit is known to provide adequate training to ensure you succeed in your role.
In terms of compensation, Blinkit offers a competitive monthly salary ranging from ₹20,000 to ₹30,000 based on your experience and skills. Additionally, there may be performance incentives, referral bonuses, and other perks such as internet reimbursements for remote employees. The company offers flexible shift timings, though you may be required to work on weekends or in rotational shifts, depending on customer demand. You’ll also have access to team support, mentorship, and training sessions to help you improve your skills and grow within the organization.
If you’re someone who enjoys helping people, has a calm and friendly demeanor, and wants to be part of a fast-growing company that values customer satisfaction, this could be the perfect opportunity for you. Blinkit’s Customer Care Executive role isn’t just another job—it’s your chance to be part of a revolution in the way India shops for everyday essentials. So if you’re ready to take on a challenging yet fulfilling role, apply today and become part of Blinkit’s mission to make life easier, one order at a time.
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Quick Information About Blinkit and Zomato Customer Care Work From Home Jobs 2025
| Department Name: | Blinkit & Zomato |
| Job Category: | Work From Home |
| Employment Type: | Private Job [ Full Time ] |
| Name of Vacancies: | Customer Care Executive |
| Place of Posting ( Office Location ) : | All Over India |
| Starting Date: | Already Started |
| Last Date: | 20-07-2025 |
| Apply Mode: | Online |
Blinkit, one of India’s fastest-growing instant delivery platforms. Formerly known as Grofers, Blinkit is now actively hiring for the role of Customer Care Executive. This work-from-home job is perfect for individuals who possess strong communication skills, have a customer-centric mindset, and are looking to build a stable career in a reputable tech-driven company.
This opportunity is open to 12th-pass students, diploma holders, graduates from any stream, and even freshers who are looking for a meaningful career in customer support. Blinkit has become a household name due to its promise of lightning-fast delivery, and it’s no surprise that behind every successful delivery is a strong support system ensuring customers are always satisfied. If you’ve been searching for non-technical, part-time or full-time remote jobs, read on as this could be your perfect match.
🧑💼 About the Role: Customer Care Executive
The primary role of a Customer Care Executive at Blinkit is to assist customers with their queries, resolve any issues they may face, and ensure they have a seamless experience when using the Blinkit platform. You’ll be the first point of contact for users—whether they are inquiring about a delivery, facing a technical issue, or simply need help navigating the app. The interaction may happen over chat or call, depending on the nature of the issue.
This position requires you to manage incoming customer conversations effectively, provide accurate information, and demonstrate empathy and patience throughout your communication. You’ll be part of a team that plays a vital role in maintaining Blinkit’s customer trust and satisfaction.
📍 Work Location: Fully Remote
One of the biggest advantages of this job is its work-from-home nature. Whether you’re from a metro city or a small town, this job allows you to work from the comfort of your home without the need to relocate. All you need is a quiet environment, a computer that meets the system requirements, and a stable internet connection.
🛠️ Key Responsibilities
As a Blinkit Customer Care Executive, your tasks will include:
- Handling inbound customer chats and calls efficiently and professionally.
- Answering queries about order status, delivery times, returns, and Blinkit services.
- Providing accurate and timely information to customers to resolve their issues.
- Maintaining a high level of professionalism and empathy in all customer interactions.
- Keeping records of customer interactions, processing customer accounts, and documenting actions taken.
- Working in rotational shifts (including nights and weekends) as Blinkit operates 24/7.
- Adapting quickly to changes in product updates or customer interaction protocols.
- Using online tools and CRM systems to track and respond to customer issues.
📚 Education and Eligibility Criteria
This role is open to a wide range of applicants:
- Minimum qualification: 12th pass (Intermediate)
- Preferred qualification: Any graduate (any stream)
- Diploma holders are also welcome
- Freshers can apply
- Experienced professionals in customer support are given preference, but it is not mandatory
This job is ideal for college graduates, homemakers re-entering the workforce, students looking for part-time income, and professionals who want to switch to a more flexible work setup.
💡 Skills Required
To succeed in this role, you should ideally possess the following skills:
- Excellent spoken and written English with a decent, neutral accent
- Strong interpersonal and communication skills
- Basic knowledge of how chat support systems work
- A natural inclination to help people and resolve issues
- Patience, attentiveness, and problem-solving abilities
- Ability to multitask and prioritize work under pressure
- Knowledge of customer service protocols, though not mandatory
- Comfortable working in rotational and night shifts
If you have worked in a BPO, helpdesk, customer chat, or call center environment before, that experience will be highly appreciated.
💻 System Requirements
Since the job is remote, you’ll need a system that meets the following minimum technical criteria:
- Operating System: Windows 10
- Processor: Intel i5 or equivalent
- RAM: Minimum 8GB
- Internet: Stable Wi-Fi connection
- Noise-cancelling headset (recommended for call support)
The company may conduct a system test as part of the selection process to ensure your setup is compatible with their internal tools.
🕐 Work Schedule and Shift Timings
Blinkit operates 24/7, which means:
- You must be comfortable with rotational shifts.
- There may be night shifts, weekend duties, and holiday work depending on your roster.
- You’ll receive adequate breaks and time off based on company policy.
💸 Salary Details and Benefits
The salary for the Customer Care Executive role ranges from ₹20,000 to ₹30,000 per month, depending on experience and performance. In addition, Blinkit may offer:
- Performance-based incentives
- Internet allowance
- Referral bonuses
- Paid training
- Career growth opportunities within the company
- Work-life balance thanks to the remote setup
The company believes in empowering employees and offers a friendly, supportive, and inclusive work culture.
🧾 Preferred Candidate Profile
- 12th pass or graduate
- Fluent in English (Hindi or regional language skills are a plus)
- Good command over customer support principles
- Willingness to work in night shifts and weekends
- Basic familiarity with Blinkit’s app and delivery process
- Ability to adapt to fast-changing work environments
If you resonate with these qualities and have a service-oriented mindset, this job might just be the right one for you.
📝 How to Apply for the Blinkit Customer Care Executive Role
Follow these steps to apply:
- Read through the job requirements carefully to ensure you’re a good fit.
- Scroll to the end of the job listing and click on the “Apply Now” or official link provided.
- You will be redirected to Blinkit’s official career portal or authorized partner website.
- Fill out the application form with accurate personal, academic, and professional details.
- Double-check all details before hitting “Submit”.
- Wait for further communication via your registered email or phone number.
Important: This is a genuine opportunity. There is no application fee. If someone asks for money to process your application or schedule an interview, it is likely a scam.
🚨 Things to Keep in Mind
- Applications are processed on a first-come, first-served basis, so apply early.
- You should be ready to join immediately or as per the schedule provided.
- Do not share OTPs or personal bank details with anyone during the hiring process.
- Make sure your resume is updated and highlights your communication or customer service skills.
- You may receive a call, chat, or email from the HR team for the interview and assessment.
🟢 Why Join Blinkit?
Joining Blinkit gives you the opportunity to work with a company that’s redefining urban convenience. As a part of their growing team, you will:
- Work from home without relocation
- Be part of an exciting tech-driven brand
- Grow professionally with clear career paths
- Earn a stable income with performance bonuses
- Receive mentorship and on-the-job training
- Engage in meaningful work that directly impacts thousands of customers daily
✨ Final Thoughts
If you’re passionate about helping people, have strong communication skills, and want to work with one of the fastest-growing companies in India—all from the comfort of your home—Blinkit’s Customer Care Executive role is your chance. It’s not just a job, but a stepping stone into the world of customer experience, e-commerce, and digital operations. Whether you’re a fresher or someone looking to restart your career, Blinkit is offering a welcoming, flexible, and empowering work environment.
✅ Don’t miss out. Apply before the positions fill up.
This could be your entry into a stable, fulfilling, and future-forward career in customer care.
Official Blinkit and Zomato Customer Care Work From Home Jobs 2025 Apply Links:
| Blinkit and Zomato Customer Care Work From Home Jobs 2025 Apply Link | CLICK HERE |
| Blinkit and Zomato Customer Care Work From Home Jobs 2025 How to Apply Full Video Link | CLICK HERE |