DHL Associate Recruitment 2025 Are you driven, detail-oriented, and passionate about the world of logistics? Here’s your chance to be part of a prestigious and globally recognized organization. We invite you to join DHL Global Forwarding, Freight (DGFF), one of the leaders in the logistics industry.
Become a key player in our Global Shared Services (GSC) team and contribute to our mission of providing world-class services. We are proud to be a Great Place to Work-certified organization and were named one of the “Top 20 Most Admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON).
As a pivotal part of the team, you will be working with DHL Global Forwarding and DHL Freight (DGFF), the leading logistics service provider for our dynamic international network. With a workforce of over 4,600 employees and 500 virtual FTE (bot-assisted process automation)
we operate across six service delivery centers located in Mumbai, Chennai, Chengdu, Manila, Bogota, and Budapest. Here, you’ll interact with colleagues from diverse backgrounds and work in a truly global environment.
| Attribute | Details |
|---|---|
| Job Title | Associate – Finance (P2P) |
| Job Grade | N |
| Location | Chennai, India |
| Department | Finance – Procure to Pay (P2P) |
| Job Type | Full-time |
| Company | DHL Global Forwarding, Freight (DGFF) |
| Global Service Centre | GSC – Global Service Centre |
| Industry | Logistics |
| Experience Required | 0-3 years in BPO or logistics domain (preferred) |
| Educational Requirements | Bachelor’s Degree (preferably in logistics, industrial engineering, management) |
| Key Responsibilities | Invoice processing, payment processing, query management, scanning & indexing, month-end close activities |
| Required Skills | MS Office proficiency, ERP knowledge, strong communication skills, attention to detail, logical reasoning, customer-centric approach |
| Service Level Requirements | Meet department SLAs and KPIs |
| Key Performance Indicators | Timely and accurate service delivery, collaboration for improvement, operational issue escalation, effective communication with stakeholders |
| Salary & Incentives | Competitive compensation with performance-based incentives |
| Health Benefits | Comprehensive medical insurance, including voluntary parental cover (India only) |
| Paid Time Off | Generous privilege leave (earned leave) |
| Work-Life Balance | Flexible work arrangements |
| Training & Development | Training programs for skill enhancement, career growth opportunities |
| Culture | Recognition & engagement, global collaboration, innovation-driven environment |
| Application Link | Apply now via the company website for an exciting career in logistics and finance |
About the Role
In this role, you will become a core member of the Finance – Procure to Pay (P2P) service line, providing top-tier service to support our DGFF regions and countries worldwide. You’ll be trained to manage various activities like invoice processing, payment processing, query management, scanning and indexing, and month-end close activities. Your primary focus will be delivering exceptional service to internal business partners while ensuring efficiency and accuracy in all aspects of your work.
Key Responsibilities:
- Documentation Management: You will be responsible for understanding the station’s or country’s documentation requirements and executing tasks according to established Standard Operating Procedures (SOPs).
- Meeting Service Level Agreements (SLAs): Ensuring that all key performance indicators (KPIs) are met according to the agreed guidelines, delivering services within the expected timeframes.
- Quality Service Delivery: Provide high-quality, timely, and accurate services to maintain the organization’s reputation for excellence.
- Collaboration with Teams: Work closely with business colleagues to identify solutions, best practices, and opportunities for improving services to business partners.
- Operational Challenges: Proactively flag any operational challenges to your immediate supervisor or business partner, ensuring timely resolution.
- Stakeholder Coordination: Regularly communicate with relevant stakeholders to ensure smooth information flow in line with service expectations.
Required Skills and Abilities:
- Educational Qualifications: A Bachelor’s degree is essential. A degree in logistics, industrial engineering, management, or a related field is advantageous.
- Experience: 0–3 years of experience, preferably in a BPO or logistics environment.
- Communication Skills: Strong written and verbal English communication skills are required.
- ERP Exposure: Experience working with Enterprise Resource Planning (ERP) platforms is preferred.
- Attention to Detail: The ability to identify, analyze, and address issues with precision.
- Customer-Centric Approach: Strong focus on customer satisfaction and service excellence.
Why Join DHL Global Forwarding?
By becoming part of DHL Global Forwarding, you will embark on an exciting career path in the logistics and finance sectors. We are committed to fostering a culture of continuous learning, development, and recognition. Below are the key benefits of joining our team:
- Competitive Compensation: We value your hard work and reward it with a competitive salary and performance-based incentives.
- Training and Career Growth: Access to comprehensive training programs designed to equip you with the skills, knowledge, and abilities required for both personal and professional growth.
- Flexible Work Arrangements: We believe in maintaining a healthy work-life balance and offer flexible work arrangements to support you in achieving that.
- Generous Paid Time Off: Enjoy privilege leave (earned leave) to help you recharge and maintain a balanced life.
- Comprehensive Health Coverage: Our medical insurance includes voluntary parental cover (applicable in India).
- Recognition and Engagement: We believe in acknowledging and celebrating hard work, making our work environment highly engaging.
DHL Global Forwarding: A Global Leader in Logistics
As a global leader in logistics, DHL provides numerous career opportunities across various service lines. By joining our team, you’ll have the opportunity to develop in a wide range of roles within our GSC service lines and across different divisions worldwide. With a culture that fosters collaboration, innovation, and development, DHL is not just a workplace, but a community that strives for excellence.
A Career That Makes a Difference
When you join DHL Global Forwarding, you don’t just start a job – you become part of a global network where you can make an impact. Our employees are at the heart of our success, and we’re committed to creating opportunities that allow them to thrive. Whether it’s through skill development programs, mentoring, or innovative projects, you’ll have the chance to shape your career and contribute to a company that is revolutionizing the logistics and freight forwarding industry.
Apply Now
Don’t miss the opportunity to be a part of a globally respected organization. Join us at DHL Global Forwarding, Freight (DGFF) GSC, and take your career to the next level. Apply today and start your journey toward an exciting and fulfilling future in the world of finance, logistics, and global services.
Official DHL Associate Recruitment 2025 Apply Links:
| DHL Associate Recruitment 2025 Notification Link | CLICK HERE |
| DHL Associate Recruitment 2025 Apply Link | CLICK HERE |
| DHL Associate Recruitment 2025 Official Website Link | CLICK HERE |