Latest Capgemini Hiring 2025 Are you a 2025 graduate looking to kickstart your IT career with one of the world’s most trusted technology companies? 🌏
Here’s your golden opportunity! Capgemini, a global leader in consulting, technology, and digital transformation, has officially announced its Exceller hiring drive 2025 for the Contact Support Group (CSG) role in Noida.
This recruitment is open to 2025 batch graduates and diploma holders, especially female candidates, as part of Capgemini’s diversity and inclusion initiative. Let’s explore the complete details, eligibility, job description, and how you can apply for this exclusive opportunity.
Job Overview: Capgemini CSG Recruitment 2025
| Organization Name | Capgemini Technology Services India Ltd |
|---|---|
| Job Role | Contact Support Group (CSG) – IT Enablers |
| Employment Type | Full-Time |
| CTC (Salary) | ₹3.25 LPA (₹3.0 LPA + ₹25,000 one-time incentive) |
| Application Deadline | 30 November 2025 (11:59 PM) |
| Eligible Batch | 2025 Graduates |
| Qualification Required | Any 3-Year Diploma or Graduation |
| Working Shifts | 24×7 Rotational (Day/Night) |
| Job Function | Customer & Technical Support |
| Mode of Selection | Online Assessment & Virtual Interview |
About Capgemini Exceller Program
The Capgemini Exceller Program is designed to nurture young graduates and transform them into future-ready IT professionals. Through this program, freshers gain exposure to real-world technologies, business processes, and customer engagement strategies.
By joining Capgemini’s Contact Support Group (CSG), you’ll be part of a global team that manages cloud and infrastructure incidents, IT support tickets, and digital service requests — helping businesses operate smoothly and efficiently.
About the Role – Contact Support Group (CSG)
The CSG (Contact Support Group) forms the first line of defense in Capgemini’s Cloud & Infrastructure Services (CIS) division.
This team handles IT infrastructure incidents, service requests, and troubleshooting via multiple digital and legacy channels such as email, voice, chat, self-service portals, and AI-powered bots.
As part of the CSG team, you’ll play a crucial role in providing a seamless technical support experience for Capgemini’s global clients.
Key Responsibilities:
- Provide world-class customer service and technical support through phone, chat, and email channels.
- Manage and prioritize IT support tickets effectively — categorize, track, and update the status (open, closed, on-hold, or resolved).
- Use business intelligence tools to analyze customer issues and suggest improvement areas.
- Collaborate with teams to deliver proactive and predictive IT support solutions.
- Handle requests related to password resets, session resets, and profile troubleshooting.
- Maintain accurate communication with customers from greeting to resolution.
- Utilize Capgemini’s AI-powered CHIP Bot to enhance response efficiency and reduce customer waiting time.
- Maintain and update the Knowledge Management System to ensure faster resolution in the future.
- Improve service delivery standards and contribute to Capgemini’s brand image through effective customer interaction.
Skills and Competencies Required
To succeed in this role, candidates should demonstrate strong communication skills, professionalism, and a customer-first attitude.
Essential Skills:
- Excellent English communication skills (both spoken and written).
- Good interpersonal and analytical skills.
- Basic computer knowledge and understanding of IT systems.
- Ability to handle customer interactions under pressure.
- Flexibility to work in rotational shifts (24×7), including nights and weekends.
- Willingness to relocate as per business requirements.
Educational Qualification
- Candidates must have completed any 3-year Diploma or Graduation (any stream) in 2025.
- Must possess an active DigiLocker account and a mobile number linked with Aadhar at the time of application.
Why Join Capgemini?
Capgemini is a Fortune Global 500 company known for its people-first culture and commitment to digital innovation. Joining the Capgemini Exceller program means you’ll gain:
- 🎯 Hands-on experience in real-time IT support
- 💻 Exposure to AI and automation tools (like CHIP BOT)
- 🌍 Opportunity to support clients across Telecom, Finance, Healthcare, and Technology industries
- 💼 A stable and rewarding career path in the IT domain
- 📈 Access to Capgemini’s global learning ecosystem
This role is ideal for freshers who aspire to build a long-term career in technical support, cloud infrastructure, or IT service management.
Salary Package and Benefits
Capgemini offers a competitive CTC of ₹3.25 LPA, which includes:
- Fixed annual salary of ₹3.0 LPA
- One-time joining incentive of ₹25,000
Additional Perks:
- Health insurance and medical benefits
- Shift allowances (where applicable)
- Employee wellness programs
- Paid leaves and holidays
- Career development through Capgemini Learning Academy
Selection Process: Capgemini CSG Recruitment 2025
The Capgemini Exceller selection process will be conducted entirely in virtual mode. Only shortlisted candidates will receive invitations for the assessment rounds.
Step-by-Step Process:
- Online Application Submission – Apply before the deadline through Capgemini’s career portal.
- Shortlisting – Based on eligibility, academic record, and resume.
- Online Assessment Test – Evaluate logical reasoning, communication, and problem-solving ability.
- Virtual Interview – Conducted via video call; focuses on communication and situational handling.
- Final Selection – Based on cumulative performance.
⚠️ Candidates must ensure they have a stable internet connection, functional webcam, and quiet environment during the online selection process.
Important Notes and Disclaimers
- Only Indian citizens are eligible to apply.
- Candidates must arrange their own equipment (laptop, internet, etc.) for the virtual recruitment process.
- Shortlisting and selection are at the sole discretion of Capgemini.
- Registration or participation in the process does not guarantee a job offer.
How to Apply for Capgemini CSG Exceller Recruitment 2025
Interested and eligible candidates can follow the steps below:
- Visit the official Capgemini Careers Portal or campus link.
- Search for “Contact Support Group (CSG) – Exceller Hiring 2025”.
- Click on Apply Now and fill in the required details such as academic information, contact details, and Aadhar-linked mobile number.
- Upload your resume and verify your email ID.
- Submit the form before 30 November 2025 (11:59 PM).
After successful registration, keep an eye on your registered email for further communication regarding assessment dates and instructions.
Important Dates
| Event | Date |
|---|---|
| Application Start Date | Ongoing |
| Application Deadline | 30 November 2025 (11:59 PM) |
| Assessment / Interview Mode | Online (Virtual) |
| Job Location | Noida, India |
Conclusion
If you’re a 2025 graduate looking for a career in IT support or customer service, Capgemini’s CSG Exceller Hiring 2025 is your gateway to a stable and growth-driven future. 🌟
This opportunity allows you to join a global technology leader, gain hands-on experience with enterprise systems, and enhance your career in a supportive, inclusive environment.
Don’t miss this golden chance — apply before November 30, 2025 and take the first step toward your professional success with Capgemini!
Official Latest Capgemini Hiring 2025 Apply Links:
| Latest Capgemini Hiring 2025 Notification Link | CLICK HERE |
| Latest Capgemini Hiring 2025 Apply Link | CLICK HERE |
| Latest Capgemini Hiring 2025 Official Website Link | CLICK HERE |
WELCOME TO OUR TRENDING JOBS INDIA FAMILY
| OUR YOUTUBE CHANNEL | OUR FACEBOOK PAGE LINK |
| OUR TELEGRAM GROUP | OUR THREADS LINK |
| OUR WHAT’S APP GROUP | OUR INSTAGRAM LINK |
Capgemini Exceller Hiring 2025, Capgemini CSG Recruitment 2025, Capgemini jobs for freshers, Capgemini careers Noida, IT support jobs India, Technical support fresher jobs, Private jobs for 2025 batch