Lokal Customer Support Executive Remote Hiring 2025 Are you fluent in a regional language and passionate about helping others? Do you dream of building a meaningful career in the digital space while working from the comfort of your home? If so, Lokal – India’s fastest-growing local content and services platform – is hiring!
In 2025, the job market is booming with opportunities for multilingual support professionals. If you’re fluent in Telugu, Tamil, Kannada, Malayalam, or any other major Indian language, this remote job could be your golden ticket to building a career in a high-growth company.
Let’s explore this incredible work-from-home opportunity at Lokal, a company that’s making an impact across Bharat by combining AI, hyperlocal solutions, and the power of regional languages.
🌍 About Lokal – India’s Largest Hyperlocal Digital Ecosystem
Lokal was founded in 2018 by IIT alumni to solve a major gap: the lack of relevant content and services for India’s tier-2 and tier-3 towns. With over 500 million+ internet users in these regions, Lokal has become India’s largest regional content and services platform, offering real solutions for real people in their native languages.
Lokal is not just another app—it’s an entire ecosystem of platforms designed to empower India’s heartland through local-language internet and AI-driven tools. Some of its standout products include:
- 👫 Lokal Matrimony – A hyperlocal matchmaking platform.
- 💼 Lokal Jobs – Connecting job seekers to local employment.
- 📚 GyanTV – Regional learning hub (stocks, photography, small business & more).
- 🎮 Dostt – Make new friends through voice, games, and real talks.
- 🧠 Eaze – Community-driven emotional wellness platform.
- 🔮 AstroLokal – Audio + chat access to trusted astrologers.
- 🌱 More: Lokal is testing 10+ apps across agriculture, legal aid, finance, and AI assistants.
Lokal’s mission? “Access & Empowerment for Bharat.” And they’re doing it at scale.
💼 Job Overview – Customer Support Executive (Work from Home)
Lokal is now hiring Customer Support Executives to assist users on its audio-video platform. The job is remote and perfect for anyone fluent in regional Indian languages such as Telugu, Tamil, Kannada, or Malayalam, with proficiency in Hindi and English.
This role is ideal for:
- ✅ Freshers looking for work from home jobs.
- ✅ Women re-entering the workforce.
- ✅ Candidates with regional language fluency.
- ✅ People passionate about solving user problems.
- ✅ Graduates looking for non-technical remote jobs.
📌 Key Job Details
| Job Title | Customer Support Executive |
|---|---|
| Company | Lokal (House of Apps) |
| Job Type | Remote / Work From Home |
| Languages Required | Telugu, Tamil, Kannada, Malayalam + Hindi/English |
| Job Category | Customer Service / Voice & Chat Support |
| Work Device Requirement | Bring Your Own Device – Smartphone + Laptop |
| Location | Anywhere in India |
🎯 Job Responsibilities
As a Customer Support Executive, you will be the bridge between Lokal’s users and its technology. Your primary goal is to help users navigate the app, solve issues, and build trust with a human touch.
Your Core Duties:
- 💬 Respond to user inquiries across Telugu, Tamil, Kannada, Malayalam, Hindi, and English.
- 🧩 Help users understand how the app works and resolve their tech issues.
- 📝 Log, track, and escalate tickets as needed.
- 💡 Share user feedback with internal teams to improve the platform.
- 🧠 Resolve queries calmly and professionally, even under pressure.
- 🤝 Engage with users to maintain a high level of satisfaction and trust.
This role offers you the chance to be a part of something bigger, where your regional language skills help bridge the gap between technology and grassroots India.
🧾 Job Requirements
Before applying, ensure you meet these essential qualifications:
- ✅ Fluency in any one of the following: Telugu, Tamil, Kannada, or Malayalam.
- ✅ Proficiency in Hindi and English (basic reading & speaking).
- ✅ Prior experience in customer support or voice/chat process is a plus.
- ✅ Excellent communication and empathy skills.
- ✅ Familiarity with tools like Zendesk, Freshdesk, or other ticketing systems is a bonus.
- ✅ Ability to work independently and multitask in a fast-paced environment.
- ✅ Calm attitude in stressful situations and a solution-oriented mindset.
BYOD – Device Requirements:
- 📱 A smartphone
- 💻 A laptop or desktop
- 🌐 Stable internet connection (for uninterrupted remote work)
💡 Why Lokal?
Working at Lokal isn’t just a job—it’s a mission-driven opportunity to change lives. As India’s local-language internet economy explodes, Lokal is leading the charge by building apps for Bharat.
Here’s Why You Should Join:
- 🚀 Work from home flexibility – Perfect for work-life balance.
- 🌍 Impact millions – Your support helps users across India.
- 🧑🎓 Build your resume – Real-world experience in customer service.
- 💼 Fast-growing startup – Opportunity for internal growth.
- 🤝 Supportive team – Collaborative and inclusive work environment.
- 🧠 Learn AI-powered tools – Be part of India’s tech-first movement.
This is your chance to be part of a scalable mission that’s transforming how small-town India accesses jobs, friends, wellness, and learning.
📈 Career Growth with Lokal
Customer Support Executives at Lokal are not just answering queries—they’re learning from real-time user behavior, understanding how a product evolves, and getting a front-row seat to Bharat’s digital transformation.
Exceptional performers often move into:
- 🎯 Operations & Quality Assurance
- 🤖 AI & Product Testing Roles
- 📢 Community Management
- 🛠️ App Moderation & Localization Teams
Lokal encourages internal promotions and values regional language experts for product planning and outreach strategies.
📝 How to Apply – Step-by-Step
Getting started with your application is easy.
- 🧾 Prepare your updated resume showcasing language skills.
- ✅ Ensure you meet all device and internet requirements.
- 📧 Send your application through Lokal’s official job portal or trusted job boards.
- 📞 If shortlisted, you’ll be contacted for a remote interview round.
- 💻 Interviews are conducted via video call (Google Meet/Zoom).
Official Lokal Customer Support Executive Remote Hiring 2025 Apply Links:
| Lokal Customer Support Executive Remote Hiring 2025 Notification Link | CLICK HERE |
| Lokal Customer Support Executive Remote Hiring 2025 Apply Link | CLICK HERE |
| Lokal Customer Support Executive Remote Hiring 2025 Official Website Link | CLICK HERE |
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