New HCL Tech Work From Home Jobs 2025 Job Opportunity: Technical Support Associate at HCL Technologies Ltd. – Apply Now! Are you looking to start a rewarding career in the tech industry? HCL Technologies Ltd. is offering a fantastic opportunity for fresh graduates to join our dynamic team as Technical Support Associates in Hyderabad. If you have a non-technical background and want to take the first step toward a fulfilling career, this is the role for you!
HCL Technologies is a global leader in IT services and consulting, committed to delivering innovative solutions to clients across the world. With a strong presence in Hyderabad, we are expanding our team and inviting freshers to be a part of this exciting journey. At HCL, we believe in nurturing talent and providing an environment where you can grow professionally while also enhancing your personal development.
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Quick Information About New HCL Tech Work From Home Jobs 2025
| Department Name: | HCL Tech |
| Job Category: | Work From Home / Office |
| Employment Type: | Private Job [ Full Time ] |
| Name of Vacancies: | Email & Chat Support (Non-Tech-Semi voice) |
| Place of Posting ( Office Location ) : | India |
| Starting Date: | Already Started |
| Last Date: | 23-05-2025 |
| Apply Mode: | Online |
Job Title: Technical Support Associate
Location: Hyderabad (Rotational Shifts, including US Shifts)
Company: HCL Technologies Ltd.
Job Description
We are currently looking for fresh graduates from non-technical backgrounds (BA, BCom, BBA, BSc, BMS, etc.) to join us as Technical Support Associates. As a fresher, you will receive training and guidance to develop your technical and customer service skills while working in a fast-paced and customer-oriented environment.
Key Responsibilities
As a Technical Support Associate, your primary responsibility will be to handle and resolve customer inquiries across various channels. You will provide voice, email, and chat support, ensuring that each customer’s issue is resolved promptly and effectively.
Key responsibilities include:
- Handling Customer Queries: Provide top-notch support through voice, email, and chat platforms.
- Providing Solutions: Offer timely and accurate solutions to customer problems, ensuring high satisfaction.
- Developing Communication and Problem-Solving Skills: Build and enhance your professional communication skills and your ability to handle complex issues with effective solutions.
This role will help you hone your problem-solving abilities, develop strong communication skills, and provide an excellent foundation for a long-term career in the customer service and technical support industry.
Required Skills and Qualifications
To succeed as a Technical Support Associate at HCL Technologies, you must meet the following qualifications:
- Excellent Communication Skills: Strong verbal and written communication skills are essential for providing clear and effective customer support.
- Non-Technical Fresh Graduates: We are looking for candidates from non-technical backgrounds such as BA, BCom, BBA, BSc, BMS, etc. (Candidates with technical degrees like BTech, BE, BCA, BSc IT are not eligible).
- Basic Computer Knowledge: A solid understanding of basic computer applications and software is required. Familiarity with software tools like MS Office, email, and other basic systems is an advantage.
What We Offer:
At HCL Technologies, we value our employees and ensure they receive the best support and growth opportunities.
- Competitive Salary and Benefits Package: We offer an attractive salary along with benefits to ensure your career with us is rewarding.
- Career Growth and Development Opportunities: This role presents ample opportunities for skill enhancement and professional development. As you gain experience, there are clear pathways to advance in your career.
- Work-Life Balance: With rotational shifts, including US shifts, we ensure that employees maintain a good balance between work and personal life.
- Global Exposure: Work in a globally recognized company with opportunities for international collaboration and career progression.
Why HCL Technologies?
Working at HCL offers you the opportunity to gain exposure to cutting-edge technologies, improve your skill set, and take on new challenges while enjoying a great work-life balance. If you’re passionate about delivering exceptional customer service and enjoy problem-solving, we want you on our team!
How to Apply
If you are interested in this exciting opportunity to start your career with a global leader, we encourage you to apply today. Send your resume Shortlisted candidates will be contacted via phone for further rounds of interviews.
Conclusion:
HCL Technologies Ltd. is looking for passionate individuals who are eager to grow and develop in the field of technical support. If you are a non-technical graduate with excellent communication skills and a strong desire to provide exceptional customer service, this is the ideal opportunity for you.
Official New HCL Tech Work From Home Jobs 2025 Apply Links:
| New HCL Tech Work From Home Jobs 2025 Apply Link | CLICK HERE |
| New HCL Tech Work From Home Jobs 2025 How to Apply Full Video Link | CLICK HERE |