Real Email and Chat Support Work From Home Jobs 2025 In this article Trending Jobs India is Going to Explain About How to Get Email and Chat Support Jobs in India at 2025 . REAL is Hiring For Work From Home Jobs in 2025 For Any Degree Candidates . So Please Apply For this Job before it is Going to Expire Scroll Down to the End of this Page and Apply Now.
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Quick Information About Real Email and Chat Support Work From Home Jobs 2025
| Department Name: | REAL |
| Job Category: | Work From Home |
| Employment Type: | Private Job [ Full Time ] |
| Name of Vacancies: | Customer Support Executive [E-Mail & Chat] |
| Place of Posting: | All Over India |
| Starting Date: | Already Started |
| Last Date: | Not Announced |
| Apply Mode: | Online |
Customer Support Executive – Brokerage Operations
Location: Real Broker LLC (Remote/On-site)
We’re on the lookout for a detail-oriented Customer Support Executive to join our dynamic Brokerage Operations team at Real Broker LLC. In this role, you’ll play a crucial part in ensuring a seamless customer experience by handling email communication within the US real estate market. Your main focus will be to assist customers by responding to inquiries, addressing concerns related to property transactions, listings, and general real estate market information.
Your ability to provide clear, accurate information, resolve issues efficiently, and maintain high customer satisfaction will be key to excelling in this role. Strong communication skills, familiarity with the US real estate industry, and proficiency in email communication platforms will help you succeed in this position. You’ll also collaborate with internal teams to enhance communication and build strong, lasting relationships with clients in this fast-paced industry.
Key Responsibilities:
✅ Understand and assess customer needs to ensure prompt and effective resolution.
✅ Manage email-based inquiries related to real estate transactions, listings, and market trends.
✅ Provide accurate, well-researched information to address customer concerns.
✅ Prioritize tasks effectively to meet daily performance goals.
✅ Work closely with various departments to streamline customer support processes.
✅ Follow established communication protocols, guidelines, and company policies.
✅ Take accountability for key performance indicators (CSAT, response time, resolution rate, one-touch responses, etc.).
✅ Handle large volumes of support tickets efficiently while ensuring high-quality service.
✅ Adapt to additional responsibilities as needed.
Skills & Qualifications:
🔹 Strong verbal and written communication skills.
🔹 Ability to adapt quickly to new technologies and processes.
🔹 Exceptional problem-solving and critical-thinking abilities.
🔹 High level of confidentiality and professionalism in handling sensitive data.
🔹 A team player with strong motivation and collaboration skills.
🔹 Ability to manage multiple tasks while staying organized.
🔹 Creative thinker with the ability to make quick, informed decisions.
🔹 A proactive, customer-focused approach with a positive attitude.
🔹 Strong time management skills to meet strict deadlines.
🔹 Detail-oriented with a keen eye for accuracy.
Educational & Professional Background:
📌 Bachelor’s degree in any discipline.
📌 Prior customer support experience is an advantage.
📌 Familiarity with tools like G-Suite, MS Office, Zendesk, Slack, and Zoom is a plus.
Our Core Values:
💡 Work Hard. Be Kind.
💡 “We” Over “Me” – Teamwork Above All.
💡 Tech x Humanity – Balancing Innovation with Empathy.
Work Environment & Physical Requirements:
🖥️ Primarily a desk-based role—must be comfortable sitting for extended periods.
If you’re passionate about customer service, eager to grow in the real estate industry, and thrive in a fast-paced environment, we’d love to hear from you! 🚀
Email Chat Work From Home Apply Link