SBI Any Degree Recruitment 2025 In this article Trending Jobs India is going to Brief About How to Get a Job in SBI Bank . SBI is Now Hiring For a Customer Service Job in their SBI Card Section . Candidate Just Need a Degree to Apply For this Job So Please Apply For this Job before it is Going to Expire Scroll Down to the End of this Page and Apply Now.
All 38 Districts From Tamil Nadu and All Over India Can Apply For this Post . Starting Date For this Job Is Already Started But the Ending Day is Not Announced So Everyone Hurry up and Apply Now . Kindly Please Don’t Waste You Time For Direct Apply Link Scroll Down From the Website Click the Apply Link.
For More Job Details : CLICK HERE
Quick Information About SBI Any Degree Recruitment 2025
| Department Name: | State Bank of India Card Section |
| Job Category: | Work From Office |
| Employment Type: | Government Bank Job [ Full Time ] |
| Name of Vacancies: | Customer Service Executive |
| Place of Posting ( Office Location ) : | All Over India ( Chennai ) |
| Starting Date: | Already Started |
| Last Date: | Not Announced |
| Apply Mode: | Online |
SBI Card is one of India’s top pure-play credit card issuers, dedicated to providing a diverse range of credit cards tailored to meet the evolving needs of customers. As a forward-thinking financial service provider, we continuously innovate to enhance digital transactions, ensuring seamless, secure, and rewarding payment experiences. Our motto, “Make Life Simple,” drives every initiative, placing customer convenience at the heart of our services. We are committed to fostering a dynamic work environment where individuals can grow, thrive, and contribute to shaping a better financial future.
An Inclusive & Equal Opportunity Workplace
At SBI Card, we believe that diversity fuels innovation and success. We are proud to be an equal-opportunity employer, welcoming individuals from all backgrounds without discrimination based on race, color, gender, religion, disability, sexual orientation, gender identity, marital status, caste, or creed. Our inclusive work culture ensures that every employee is valued, respected, and given equal opportunities to succeed.
Why Join SBI Card?
We prioritize work-life balance and the overall well-being of our employees. Here’s what makes SBI Card a great place to work:
✔ Holistic Wellness Programs – Comprehensive mental and physical well-being initiatives
✔ Recognition & Rewards – A well-structured rewards and recognition program to appreciate outstanding contributions
✔ Diverse & Inclusive Team Culture – Work with talented professionals in a dynamic and collaborative environment
✔ Gender-Neutral Policies – Supportive policies that ensure equal opportunities for everyone
✔ Inclusive Health Benefits – Medical insurance, personal accident coverage, life insurance, annual health checkups, dental and OPD benefits
✔ Career Growth & Learning – A structured learning and development framework to support professional growth
Current Opportunity: Customer Service Executive (Inbound/Outbound Calls)
Role Overview:
As a Customer Service Executive, you will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring a seamless credit card service experience. Your primary goal is to enhance customer satisfaction by providing prompt, efficient, and solution-driven support.
Key Responsibilities:
🔹 Provide exceptional customer service while adhering to service level agreements (SLAs)
🔹 Meet daily performance metrics, including AHT (Average Handling Time), productivity, first-call resolution, voice call quality, and CSAT (Customer Satisfaction Score)
🔹 Identify process gaps, raise concerns, and ensure minimal escalation occurrences
🔹 Maintain turnaround time (TAT) for resolving customer concerns efficiently
🔹 Follow compliance guidelines and ensure accurate documentation
Success Metrics:
✅ First Response Time (FRT) Rate
✅ Real-time resolution efficiency
✅ Service quality, process adherence, and accuracy
✅ Process improvement through automation (RPA)
✅ Adherence to schedule and productivity goals
Required Skills & Qualifications:
📌 Strong understanding of customer service processes
📌 Problem-solving and stakeholder management skills
📌 Detail-oriented and process-driven approach
📌 Graduate in any discipline
Official SBI Card Apply Links:
| SBI Card Apply Link | CLICK HERE |
| SBI Card How to Apply Full Video Link | CLICK HERE |