Sutherland Customer Support Associate Recruitment 2025 If you are looking for a high-paying MNC job in Chennai with career growth opportunities and global exposure, the Sutherland Customer Support Associate position could be your perfect match. Sutherland is one of the world’s leading companies in Artificial Intelligence (AI), Automation, Cloud Engineering, and Advanced Analytics, offering cutting-edge solutions to top brands across the globe.
This job is an excellent opportunity for freshers and experienced candidates who want to build a career in customer support, BPO services, and global business operations. Let’s explore the company, the job role, eligibility criteria, and the benefits in detail.
About Sutherland
Sutherland is a global leader in providing technology-driven business process services. With expertise in AI, machine learning, automation, and digital transformation, the company helps some of the world’s most iconic brands achieve operational excellence and superior customer experience.
- Core Expertise: Artificial Intelligence, Automation, Cloud Engineering, Advanced Analytics
- Achievements: Over 200 patented innovations in AI and other technologies
- Work Model: Provides services through an “as-a-service” model for flexibility and scalability
- Client Base: Works with Fortune 500 companies and leading global brands
- Mission: To combine human expertise with AI to create “digital chemistry” for businesses
Sutherland focuses on unlocking digital performance and delivering measurable results for clients worldwide.
📌 Quick Job Summary Table
| Job Title | Customer Support Associate |
|---|---|
| Company | Sutherland Global |
| Location | Perungalathur, Chennai, India |
| Job Type | Full-time (Work from Office) |
| Education Required | High School Diploma & above |
| Experience Required | 0–2 years (Freshers welcome) |
| Shifts | Rotational (Day/Night) |
| Working Days | 5 days/week, 2 days off |
| Salary | Competitive with incentives |
| Application Mode | Online via official careers page |
Job Role: Customer Support Associate
As a Customer Support Associate at Sutherland, you will be the first point of contact for business-to-business (B2B) customers, providing support through email, chat, or voice. Your primary responsibility will be to resolve queries, maintain excellent customer relations, and ensure a smooth service experience.
Key Responsibilities:
- Act as the primary contact for B2B customers via email, chat, or phone
- Deliver timely, accurate, and professional support while meeting service-level agreements (SLAs)
- Handle sensitive matters with empathy and professionalism, ensuring the brand’s positive image
- Accurately document customer interactions in the system
- Identify recurring issues and suggest process improvements
Required Qualifications & Skills
This role is open to both freshers and experienced candidates with strong communication skills.
Educational Qualification:
- Minimum: High School Diploma or equivalent
- Graduation in any discipline is an added advantage
Skills & Requirements:
- Excellent verbal and written communication skills in English
- Ability to empathize with customers and handle queries patiently
- Good time-management skills and the ability to work independently
- Basic computer skills and knowledge of Windows operating systems
- 0–2 years of experience in customer service (Freshers are encouraged to apply)
Job Location & Shift Details
- Work Mode: Work from Office
- Location: Sutherland A1 Block, Shriram Gateway Parks, Perungalathur, Chennai – 600063
- Shifts: Rotational shifts, including both day and night
- Work Days: 5 days a week, with 2 rotational days off
Why Join Sutherland?
Joining Sutherland gives you a chance to kickstart or grow your career in a global MNC while developing skills that will be valuable throughout your professional journey.
Benefits of Working at Sutherland:
- Global Exposure: Work with international clients and cutting-edge technologies
- Career Growth: Opportunity to grow quickly within the organization
- Skill Development: Learn problem-solving, adaptability, and advanced communication skills
- Work Culture: Supportive and collaborative team environment
- Recognition & Rewards: Get appreciated for your performance with rewards and recognition programs
Application Process
If you meet the eligibility criteria and are ready to take the next step in your career, here’s how you can apply:
- Visit Sutherland’s Official Careers Page
Go to the official Sutherland Global careers section to check current openings. - Search for ‘Customer Support Associate – Chennai’
Use the search filter for location and role. - Fill Out the Online Application Form
- Submit Your Resume
Ensure your resume is well-structured and highlights relevant customer service skills. - Wait for the Recruitment Team’s Response
If shortlisted, you will receive an email or call for further interview rounds.
Recruitment Process
Sutherland follows a transparent and fair recruitment process:
- Step 1: Application Screening
- Step 2: Online/Telephonic Interview (Communication Skills & Problem-Solving)
- Step 3: Final Round Interview (HR & Process-specific)
- Step 4: Offer Letter & Onboarding
Important Disclaimer
Sutherland never asks for money or any payment in exchange for job opportunities. If you receive any suspicious request, report it immediately to [email protected].
Final Thoughts
The Sutherland Customer Support Associate Job in Chennai is a golden opportunity for freshers and experienced professionals who want to enter the corporate world and work for a global MNC. With excellent career growth, skill development opportunities, and the chance to work with cutting-edge technologies, this role offers a promising start to a successful career.
If you are ready to step into a challenging yet rewarding work environment, apply today and take the first step toward your dream MNC job.
Official Sutherland Customer Support Associate Recruitment 2025 Apply Links:
| Sutherland Customer Support Associate Recruitment 2025 Notification Link | CLICK HERE |
| Sutherland Customer Support Associate Recruitment 2025 Apply Link | CLICK HERE |
| Sutherland Customer Support Associate Recruitment 2025 Official Website Link | CLICK HERE |
WELCOME TO OUR TRENDING JOBS INDIA FAMILY
| OUR YOUTUBE CHANNEL | OUR FACEBOOK PAGE LINK |
| OUR TELEGRAM GROUP | OUR THREADS LINK |
| OUR WHAT’S APP GROUP | OUR INSTAGRAM LINK |
Sutherland Customer Support Jobs 2025, Customer Support Associate Chennai Recruitment, BPO jobs in Chennai for freshers, Work from Office jobs Chennai 2025, High paying MNC jobs in Chennai, Sutherland Chennai job openings, Customer care executive jobs in Chennai, International voice process jobs 2025, Artificial intelligence customer service careers, Sutherland BPO recruitment for freshers, MNC jobs for graduates in Chennai, Rotational shift jobs in Chennai, Non-technical jobs for freshers in India, Sutherland job application process 2025, Latest BPO vacancies in Chennai, Customer service careers in top companies, Global MNC job openings Chennai, Freshers hiring in Chennai 2025, Call center jobs in Chennai with good salary, Sutherland Global careers India