Tesco Customer Service Experience Recruitment 2025 Are you looking for a stable and rewarding full-time job in Bengaluru that offers flexibility, growth, and global exposure? Here’s an excellent opportunity for you! Tesco India, one of the world’s most trusted retail and technology organizations, is hiring talented professionals for Customer Service Executive positions in 2025. This hybrid role allows you to enjoy the perfect balance between working from home and the office while building a long-term career with a top international brand.
If you have strong communication skills, a passion for customer service, and the ability to solve problems efficiently, this role could be your next big career move. Read on to explore the job details, eligibility criteria, benefits, and application process for the Tesco India Recruitment 2025.
Job Overview
| Particulars | Details |
|---|---|
| Organization Name | Tesco India |
| Job Role | Customer Service Executive (Written Communication) |
| Job Location | Bengaluru, Karnataka, India |
| Work Mode | Hybrid (Work From Office + Work From Home) |
| Employment Type | Full-Time, Permanent |
| Application Deadline | 17 October 2025 |
| Experience Required | Freshers & Experienced candidates |
| Industry Type | Retail, Customer Support, Technology |
Detailed Job Description
As a Customer Service Executive at Tesco India, you’ll be responsible for handling first-line written communication with customers and internal teams across various service areas. Your main goal is to resolve queries quickly, efficiently, and professionally while maintaining the company’s commitment to world-class customer experience.
You will use your communication skills, problem-solving ability, and customer understanding to provide personalized solutions. This is a great opportunity for individuals who enjoy helping others and want to grow within a global organization that values teamwork, respect, and continuous learning.
Key Responsibilities:
- Handle customer queries through written communication channels such as email and chat.
- Provide timely, accurate, and effective solutions to customer issues.
- Ensure all open service tickets are resolved within the agreed timeline.
- Maintain detailed knowledge of Tesco’s business processes and share insights with your team.
- Work in rotating shifts to ensure customer queries are addressed promptly.
- Continuously identify opportunities to improve service processes and performance.
- Deliver individual performance metrics, meeting quality and productivity standards.
- Follow Tesco’s Business Code of Conduct and always act with integrity and professionalism.
- Support the organization’s goals by embracing its core purpose and values.
This position demands a positive attitude, teamwork, and the ability to adapt quickly to changing customer needs and technologies.
Eligibility Criteria
Tesco’s hybrid customer service role is ideal for graduates who want to kickstart their career with a multinational company. Here’s what you’ll need to qualify:
- Educational Qualification: Any Bachelor’s degree (B.A., B.Com, B.Sc, BBA, BCA, etc.)
- Experience: Both freshers and experienced candidates can apply.
- Skills Required:
- Excellent written communication skills.
- Strong problem-solving and analytical thinking.
- Ability to work effectively in a team environment.
- Basic computer literacy and familiarity with communication tools.
- A customer-first attitude with the ability to stay calm under pressure.
- Location Flexibility: Candidates must be open to hybrid working arrangements (part office, part remote).
Salary & Benefits at Tesco India
Tesco India is well-known for providing an industry-leading salary package and comprehensive benefits that ensure employees’ financial, physical, and mental well-being. Let’s look at what you can expect:
💰 Competitive Salary
Your fixed pay will be based on your role and experience. Tesco ensures that compensation remains fair, transparent, and market-competitive, following its “Total Rewards” framework.
🎯 Performance Bonus
Employees can earn annual performance-based bonuses, rewarding high achievers who deliver exceptional service.
🏖️ Leave & Holidays
You’ll enjoy 30 days of paid leave, which includes 18 days of earned leave and 12 days of casual/sick leave, along with 10 national and festival holidays.
🏦 Retirement & Savings
In addition to statutory benefits, Tesco supports long-term savings through programs like National Pension Scheme (NPS) and Voluntary Provident Fund (VPF) to ensure a stress-free retirement.
❤️ Health & Wellness
Tesco’s health insurance covers not only employees but also their dependents — including parents or in-laws. The company promotes a healthy work-life balance with several wellness initiatives and a green campus featuring cricket, football, badminton, and volleyball facilities.
🧘 Mental Wellbeing
Tesco takes mental health seriously. Employees have access to counselling services, self-help tools, peer communities, and ally networks to manage stress effectively.
💸 Financial Coaching
Through a financial literacy partner, employees can get personalized financial coaching and even salary advances on earned wages.
💼 Employee Ownership Program (SAYE)
Tesco encourages employees to become shareholders through the Save As You Earn (SAYE) program, allowing them to save and invest over a three-year plan.
Why Choose Tesco India?
Working at Tesco India means being part of a company that not only values its customers but also prioritizes its employees’ professional and personal growth. Here’s why this role is a fantastic opportunity:
- Hybrid Work Flexibility: Enjoy the balance of remote work with in-person collaboration.
- Global Brand Exposure: Work with one of the most respected retail and tech organizations in the world.
- Career Growth: Ample opportunities for skill development and promotions.
- Inclusive Culture: A supportive and diverse workplace where everyone feels valued.
- Work-Life Balance: Tesco promotes a healthy and positive work environment with a focus on employee wellbeing.
This is more than just a job — it’s a career opportunity where your ideas, dedication, and growth are truly valued.
Selection Process
The Tesco India recruitment process is simple and transparent. It typically includes the following stages:
- Online Application: Submit your details through Tesco’s official career portal before 17 October 2025.
- Screening: Shortlisted candidates will be contacted for the next round.
- Written/Email Assessment: To evaluate communication and comprehension skills.
- HR/Technical Interview: An interview round to assess your fit for the role.
- Final Offer: Selected candidates will receive an offer letter and onboarding details.
How to Apply
Interested candidates can apply directly on the official Tesco Careers website by following these steps:
- Visit 👉 https://www.tesco.com
- Search for “Customer Service Executive – Bengaluru (Hybrid).”
- Click “Apply Now” and create an account or log in.
- Fill out the online application form carefully.
- Upload your updated resume and supporting documents.
- Review your details and submit the application before 17 October 2025.
Make sure you apply early to increase your chances of being shortlisted!
Important Dates
| Event | Date |
|---|---|
| Application Start Date | Ongoing |
| Last Date to Apply | 17 October 2025 |
| Interview Process | To be announced |
| Joining Date | Based on selection |
Conclusion
The Tesco India Hybrid Recruitment 2025 is a golden chance for freshers and professionals who aspire to work in a customer-focused, growth-oriented organization. With its global presence, competitive salary, excellent employee benefits, and hybrid flexibility, Tesco stands out as one of the best employers in India’s corporate sector.
If you’re ready to be part of a dynamic and supportive team that believes in continuous learning and innovation — apply now before 17 October 2025!
Official Tesco Customer Service Experience Recruitment 2025 Apply Links:
| Tesco Customer Service Experience Recruitment 2025 Notification Link | CLICK HERE |
| Tesco Customer Service Experience Recruitment 2025 Apply Link | CLICK HERE |
| Tesco Customer Service Experience Recruitment 2025 Official Website Link | CLICK HERE |
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