Zoho Company Hiring Technical Support Engineers 2025 Are you passionate about customer service and technology? Here’s your chance to build a rewarding career with one of India’s most respected software companies! Zoho Corporation has officially announced openings for Technical Support Engineer roles across multiple cities in India, including Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
If you’re a fresher or someone with prior experience looking to work in a dynamic tech environment, this is the perfect opportunity to kickstart your IT career with Zoho. Keep reading to know more about the job role, eligibility criteria, salary details, and how to apply for this amazing career opportunity.
Job Overview – Zoho Technical Support Engineer Recruitment 2025
| Organization Name | Zoho Corporation Pvt. Ltd. |
|---|---|
| Post Name | Technical Support Engineer |
| Employment Type | Full-Time |
| Job Location | Chennai, Salem, Coimbatore, Tirunelveli, Madurai |
| Industry | Information Technology & Software Services |
| Experience Required | Freshers and Experienced Candidates |
| Working Hours | Rotational/Night Shifts |
| Salary Range | ₹4 – ₹6 LPA (Approx.) |
| Application Mode | Online |
About Zoho Corporation
Zoho Corporation is an Indian multinational software company known for developing cloud-based business tools such as Zoho CRM, Zoho Books, Zoho Desk, and Zoho Projects. With offices around the world and a strong presence in India, Zoho has earned a reputation for delivering reliable, privacy-focused, and user-friendly software solutions.
Working at Zoho means being part of an innovative environment where ideas are valued, and growth is encouraged. The company provides excellent learning opportunities, employee benefits, and exposure to international clients.
Detailed Job Description
As a Technical Support Engineer at Zoho, you’ll be responsible for providing voice-based customer assistance to clients across domestic and international markets. Your main goal will be to ensure customer satisfaction through professional communication, timely issue resolution, and technical guidance.
Here’s what you’ll be doing:
- ✅ Provide voice-based support (Inbound & Outbound): Handle customer queries via calls and assist them with software-related issues.
- ✅ Build rapport with customers: Communicate clearly, confidently, and professionally to establish trust with customers.
- ✅ Ensure first-time resolution: Focus on resolving customer issues effectively without the need for repeated follow-ups.
- ✅ Collaborate with the technical team: Work closely with internal developers and product experts to provide accurate and quick solutions.
- ✅ Enhance support documentation: Coordinate with the content team to identify missing topics or improvements in help materials.
- ✅ Work flexible shifts: Be ready to work night shifts as Zoho serves clients from different time zones.
This role is ideal for candidates who enjoy helping people, love solving problems, and want to build a strong foundation in technical communication.
Key Responsibilities
📌 Provide prompt and efficient support to Zoho customers via voice and email.
📌 Troubleshoot software issues and escalate cases to the relevant team when necessary.
📌 Maintain accurate records of customer interactions and resolutions.
📌 Ensure customer satisfaction by maintaining professional communication.
📌 Identify product improvement opportunities based on customer feedback.
📌 Collaborate with team members to enhance the overall support experience.
Eligibility Criteria
To apply for the Zoho Technical Support Engineer Recruitment 2025, candidates should meet the following requirements:
- ✔️ Educational Qualification: Any graduate degree (B.E., B.Tech, B.Sc, BCA, B.Com, or any discipline) is eligible to apply.
- ✔️ Communication Skills: Excellent verbal and written communication in English.
- ✔️ Customer Service Attitude: Strong passion for customer success and problem-solving.
- ✔️ Shift Flexibility: Willingness to work in night shifts and rotational shifts.
- ✔️ Technical Knowledge: Basic understanding of computer applications, operating systems, and web technologies is a plus.
- ✔️ Experience: Both freshers and experienced professionals can apply.
Skills Required
- 💡 Excellent English communication and listening skills
- 💡 Problem-solving mindset with patience
- 💡 Ability to multitask and handle pressure
- 💡 Good understanding of internet, browsers, and software tools
- 💡 Team collaboration and adaptability
Salary and Benefits
Zoho offers one of the best compensation packages in the tech support sector. The average Zoho Technical Support Engineer salary ranges from ₹4,00,000 to ₹6,00,000 per annum, depending on experience and location.
Additional Perks & Benefits:
- 💰 Performance-based incentives
- 🏠 Hybrid or office-based roles (depending on project)
- 🎓 Free training and career growth programs
- 🩺 Health insurance and wellness benefits
- 🧠 Access to learning resources and internal workshops
- 🎉 Friendly work culture with team activities and events
Selection Process
The selection process at Zoho is designed to identify candidates with strong communication, analytical, and customer service abilities. The process usually includes:
- Online Aptitude Test: Basic questions on English, logic, and problem-solving.
- Technical/Communication Round: Assessing your communication clarity, listening skills, and handling of customer scenarios.
- HR Interview: Final discussion on salary expectations, job preferences, and work culture fit.
💡 Tip: Stay confident and focus on showcasing your communication skills and passion for helping customers.
How to Apply for Zoho Technical Support Engineer Recruitment 2025
Applying for the Zoho job is simple and quick. Follow these steps:
- Visit the official Zoho careers page at careers.zoho.com.
- Search for “Technical Support Engineer” positions.
- Choose your preferred location (Chennai, Salem, Coimbatore, Tirunelveli, or Madurai).
- Click on the Apply Now button.
- Fill out your details carefully and upload your updated resume.
- Submit the application and wait for a confirmation email from Zoho’s HR team.
Tips to Crack the Zoho Interview
Many candidates dream of working at Zoho, but preparation makes all the difference! Here are a few tried-and-tested tips to help you succeed:
✔️ Understand Zoho Products: Explore tools like Zoho CRM, Zoho Books, and Zoho Desk.
✔️ Practice Communication: Focus on fluency, tone, and confidence during mock calls.
✔️ Prepare for Situational Questions: Think about how you’d handle tough customers or technical queries.
✔️ Stay Calm Under Pressure: Show professionalism even when customers are frustrated.
✔️ Research Zoho’s Work Culture: Knowing Zoho’s values and approach helps you stand out.
Why You Should Join Zoho
Working at Zoho isn’t just another job—it’s a career that empowers you to grow, learn, and lead. Here’s why thousands of professionals love being part of Zoho:
- 🌍 Global Exposure: Work with international clients and improve your communication and technical expertise.
- 🧩 Learning Opportunities: Zoho encourages skill development through workshops, mentorship, and training sessions.
- 💼 Career Growth: Internal promotions and role changes are frequent based on performance.
- 🌱 Inclusive Culture: Zoho values diversity and promotes an open, collaborative work environment.
Joining Zoho means joining a company that truly believes in innovation, privacy, and employee well-being.
Important Dates
- Application Start Date: Already Open
- Application Deadline: Ongoing (Apply as soon as possible)
- Interview Schedule: Will be notified via email
Conclusion
If you’re searching for IT support jobs in India, Zoho Technical Support Engineer Recruitment 2025 is one of the best opportunities to begin your journey with a globally recognized brand. Whether you’re a fresher eager to learn or an experienced professional looking for a new challenge, Zoho provides the perfect platform to build your dream career.
Don’t miss this golden chance — Apply now and become part of the Zoho family!
Official Zoho Company Hiring Technical Support Engineers 2025 Apply Links:
| Zoho Company Hiring Technical Support Engineers 2025 Notification Link | CLICK HERE |
| Zoho Company Hiring Technical Support Engineers 2025 Apply Link | CLICK HERE |
| Zoho Company Hiring Technical Support Engineers 2025 Official Website Link | CLICK HERE |
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