Zoho Technical Support Engineer Recruitment 2025 Are you passionate about solving customer problems and building a career with one of India’s most trusted technology companies? 🌟
Here’s your golden opportunity! Zoho Corporation, a global software powerhouse, has officially announced full-time openings for the role of Technical Support Engineer across multiple locations in Tamil Nadu.
If you’re someone who loves working with customers, enjoys solving technical issues, and wants to grow in the IT and SaaS industry, then this could be the perfect job for you. Let’s explore all the important details about Zoho Technical Support Engineer Recruitment 2025 — including eligibility, salary, responsibilities, selection process, and how to apply online.
🧭 Job Overview
| Organization Name | Zoho Corporation Pvt. Ltd. |
|---|---|
| Post Name | Technical Support Engineer |
| Job Type | Full-Time (Permanent Role) |
| Industry | Software / Technology |
| Location | Chennai, Salem, Coimbatore, Tirunelveli, and Madurai |
| Mode of Work | Onsite |
| Experience Required | Freshers & Experienced (0–3 Years) |
| Salary (Estimated) | ₹4 LPA – ₹8 LPA (based on experience) |
| Application Mode | Online |
💼 About Zoho Corporation
Zoho Corporation is one of India’s leading multinational software companies known for creating world-class business solutions such as Zoho CRM, Zoho Books, and Zoho Mail. With over 100 million users globally, Zoho has become a trusted brand for small, medium, and large enterprises across the world.
Founded in 1996, Zoho is headquartered in Chennai and has offices across India and worldwide. The company’s strong focus on innovation, customer experience, and employee well-being makes it one of the most admired tech employers in India.
Joining Zoho means being part of a dynamic team that believes in continuous learning, innovation, and problem-solving.
🧑💻 Job Description – Technical Support Engineer
As a Technical Support Engineer at Zoho, you’ll be the first point of contact for customers seeking help with Zoho’s suite of products. This role involves providing voice-based customer support and technical troubleshooting through inbound and outbound calls.
Your main goal is to ensure customer satisfaction and first-time resolution of technical issues. The role demands patience, problem-solving ability, and excellent communication skills.
Key Responsibilities:
- Provide voice-based technical support to international and domestic customers.
- Build a positive rapport with customers through professional and confident communication.
- Understand and troubleshoot customer issues efficiently to ensure first-call resolution.
- Coordinate with Zoho’s technical and product teams to resolve complex queries faster.
- Collaborate with the technical content team to identify gaps and improve help modules.
- Stay updated on Zoho’s latest products, updates, and technical solutions.
- Maintain professionalism under pressure and deliver consistent performance.
- Be open to working in rotational or night shifts as part of global customer support operations.
🎓 Eligibility Criteria
Candidates applying for the Zoho Technical Support Engineer role must meet the following eligibility conditions:
Educational Qualification:
- Bachelor’s degree in any stream (B.E/B.Tech/B.Sc/BCA/B.Com/BBA or equivalent).
- Fresh graduates and experienced professionals can apply.
- Strong English communication and problem-solving skills are mandatory.
Preferred Skills:
- Excellent verbal and written communication skills.
- Strong listening and comprehension abilities.
- Basic understanding of networking, software troubleshooting, and SaaS platforms.
- Ability to handle multiple customer queries efficiently.
- Confidence to manage voice calls with international clients.
- Willingness to work in night shifts if required.
🏢 Work Locations
Zoho has announced openings for this role in multiple Tamil Nadu cities, including:
- Chennai
- Salem
- Coimbatore
- Madurai
- Tirunelveli
Candidates can choose their preferred work location during the application process.
💰 Salary & Benefits
Zoho offers one of the most competitive salary packages in the industry.
- Estimated Salary: ₹4,00,000 – ₹8,00,000 per annum (based on experience and skill set)
- Additional Benefits Include:
- Health insurance and medical coverage
- Flexible work culture
- Career growth and internal promotions
- Access to world-class training programs
- Free meals and transport facilities (location-specific)
- Exposure to international clients and projects
This makes Zoho one of the best private companies to work for in 2025, especially for freshers looking for IT jobs in Tamil Nadu.
⚙️ Selection Process
The Zoho Technical Support Engineer Recruitment 2025 process typically involves multiple stages to assess your communication, problem-solving, and technical skills.
Selection Rounds:
- Online Application Screening – Shortlisting based on resume and eligibility.
- Aptitude Test / Communication Test – To evaluate listening, comprehension, and speaking ability.
- Technical Round (Scenario-Based) – Assessing technical knowledge and practical problem-solving.
- HR Interview – To evaluate your personality, communication style, and fit for Zoho’s culture.
💡 Tip: Brush up on customer interaction scenarios and practice mock calls to improve your performance.
🧠 Tricks to Crack the Zoho Interview
Here are some pro tips to help you succeed in Zoho’s recruitment process:
✔️ Enhance your communication skills – Practice speaking fluently in English.
✔️ Understand Zoho’s products and services – Learn about Zoho CRM, Zoho Books, and other popular tools.
✔️ Prepare for scenario-based interactions – Think about how you’d handle difficult customers or technical issues.
✔️ Stay calm and professional under pressure – Zoho values empathy and patience in customer support roles.
✔️ Practice active listening – Make sure to fully understand a customer’s issue before responding.
With consistent preparation, you can easily stand out and impress the interview panel.
🧾 How to Apply for Zoho Technical Support Engineer Recruitment 2025
Candidates interested in applying for this position can follow the simple steps below:
Step-by-Step Application Process:
- Visit the official Zoho Careers website – careers.zoho.com.
- Search for “Technical Support Engineer – 2025”.
- Click on Apply Now.
- Fill in your personal, educational, and experience details accurately.
- Upload your updated resume and relevant documents.
- Submit your application and keep an eye on your registered email for further communication from the HR team.
🕒 Application Deadline: Open till positions are filled. Apply early to increase your chances.
📅 Important Dates
| Event | Date |
|---|---|
| Application Start Date | October 2025 |
| Application Last Date | November 2025 (Tentative) |
| Interview Process | Ongoing |
| Final Selection List | To Be Announced |
Official Zoho Technical Support Engineer Recruitment 2025 Apply Links:
| Zoho Technical Support Engineer Recruitment 2025 Notification Link | CLICK HERE |
| Zoho Technical Support Engineer Recruitment 2025 Apply Link | CLICK HERE |
| Zoho Technical Support Engineer Recruitment 2025 Official Website Link | CLICK HERE |
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