SBI Card Associate – VKYC Support Recruitment 2026.SBI Card has announced exciting career opportunities for candidates looking to build a future in the banking and financial services sector. The company is hiring for the post of Associate – VKYC Support at its Gurugram office. This is an excellent opportunity for fresh graduates and experienced candidates with up to 3 years of experience who are interested in customer onboarding, banking operations, non-voice processes, and KYC verification jobs.
Candidates who are searching for private bank jobs in India, work in financial services, customer support executive jobs, banking operations careers, or KYC verification jobs for freshers can apply for this recruitment drive. The role offers exposure to digital banking operations, video KYC processes, customer verification systems, compliance handling, and process management.
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About SBI Card
SBI Card is one of India’s leading credit card issuers and a trusted financial services company. Established in 1998 with the support of the State Bank of India, the company has become a major player in India’s banking and credit card industry. In March 2020, SBI Card was officially listed on both the NSE and BSE stock exchanges.
Currently, SBI Card serves millions of customers across India with a wide range of credit card products designed for different customer categories, from first-time users to premium cardholders. The organization is known for offering strong career growth, employee learning programs, insurance benefits, and stable job opportunities in the financial sector.
SBI Card VKYC Support Job Overview
| Job Details | Information |
|---|---|
| Company Name | SBI Card |
| Job Role | Associate – VKYC Support |
| Job Location | Chennai |
| Experience Required | 0 – 3 Years |
| Qualification | Any Graduate / Any Postgraduate |
| Employment Type | Full-Time, Permanent |
| Industry Type | Financial Services |
| Department | Customer Success, Service & Operations |
| Role Category | Non-Voice Process |
| Salary | Not Disclosed |
| Eligible Candidates | Freshers & Experienced Candidates |
What is the Associate – VKYC Support Role?
The Associate – VKYC Support role mainly focuses on handling Video KYC (Know Your Customer) verification processes for customers applying for SBI credit card services. The selected candidates will communicate with customers through video calls, verify identity documents, and ensure all regulatory guidelines are followed accurately.
- Banking process jobs
- Financial operations careers
- Customer onboarding executive roles
- Non-voice banking jobs
- KYC analyst jobs
- Digital verification process careers
- Back office banking jobs
- Banking compliance jobs
The job requires strong attention to detail, communication skills, and process-oriented thinking.
Roles and Responsibilities
Candidates selected for the SBI Card VKYC Support role will be responsible for multiple operational and customer-handling activities. Below are the major responsibilities associated with this position.
1. Conduct Video KYC Verification
Employees must handle allocated VKYC cases by connecting with customers through secure video calls. During the interaction, candidates will verify customer details, identity documents, and ensure all required procedures are completed according to company guidelines.
2. Ensure Accurate Customer Verification
The role demands strict adherence to KYC policies and banking regulations. Candidates must carefully validate customer information and verify officially valid documents (OVDs) before approving the process.
3. Maintain Productivity and Accuracy
Selected candidates are expected to achieve the required productivity targets while maintaining high levels of accuracy. The organization emphasizes quality customer handling and timely completion of verification requests.
4. Handle Internal Coordination
The employee will coordinate with sales teams, internal stakeholders, and customer support departments for smooth process execution and issue resolution.
5. Manage Process Improvement Activities
SBI Card encourages employees to identify process gaps and suggest automation ideas or operational improvements that can increase efficiency and customer satisfaction.
6. Resolve Escalations and Customer Queries
Candidates may also need to manage urgent customer concerns, email queries, escalations, and exceptional verification requests based on business requirements.
Key Skills Required
To perform well in this position, candidates should possess the following skills:
Communication Skills
Good verbal and written communication skills are essential because the role involves customer interaction during video verification processes.
Analytical Ability
Candidates must analyze customer information carefully and make accurate decisions while following regulatory guidelines.
Process Orientation
The role requires candidates to follow standard operating procedures (SOPs) and maintain process discipline.
Attention to Detail
A small error in KYC verification can impact compliance, making detail orientation an important skill.
Basic Excel Knowledge
Working knowledge of Microsoft Excel is preferred for maintaining reports and operational records.
Understanding of KYC Compliance
Basic understanding of banking regulations, customer onboarding, and KYC verification processes will be an added advantage.
Educational Qualification
Candidates applying for this recruitment should meet the following educational criteria:
- Graduation in any discipline from a recognized university
- Postgraduate candidates can also apply
- Freshers are eligible
- Candidates with experience in banking, finance, BPO, or customer operations are preferred
This recruitment is suitable for candidates from:
- B.Com
- BBA
- BA
- B.Sc
- MBA
- M.Com
- Any Graduate Stream
Why Choose a Career in VKYC Operations?
The demand for digital banking and online customer verification has increased significantly in recent years. Financial institutions are now using advanced video verification systems to simplify customer onboarding and improve security.
Working in a VKYC role provides valuable industry exposure in areas such as:
- Banking compliance
- Customer onboarding
- Financial documentation
- Digital banking operations
- Regulatory processes
- Credit card services
- Customer experience management
This experience can help candidates grow into higher-level banking and operations roles in the future.
Career Growth Opportunities
Employees joining SBI Card in this role may receive opportunities to move into various departments based on performance and experience. Potential career growth paths include:
- Senior Operations Executive
- KYC Analyst
- Banking Compliance Officer
- Customer Operations Specialist
- Process Improvement Executive
- Team Leader – Banking Operations
- Financial Services Associate
The company also provides exposure to process automation, customer engagement strategies, and operational excellence initiatives.
Benefits of Working at SBI Card
Working with SBI Card offers several professional advantages and employee benefits.
Stable Financial Sector Career
The financial services industry offers long-term career opportunities and stable growth.
Learning and Development
Employees receive training in banking operations, compliance procedures, and customer handling.
Corporate Work Environment
Candidates gain experience in a professional corporate setup with structured workflows.
Exposure to Digital Banking
The role helps employees understand modern banking technologies and customer verification systems.
Employee Benefits
The organization may provide benefits such as:
- Medical insurance
- Wellness support
- Paid leave
- Career development programs
Who Should Apply?
This job is ideal for candidates who:
- Want to start a career in banking operations
- Are searching for fresher jobs in financial services
- Have good communication skills
- Are interested in customer support and compliance roles
- Prefer non-voice banking process jobs
- Want private sector jobs with career growth
- Are comfortable handling customer interactions online
Important Keywords for Job Seekers
Candidates often search online using different terms while looking for similar opportunities. This recruitment matches popular high CPC search keywords such as:
- Banking jobs for freshers
- SBI Card careers
- Financial services jobs
- Customer onboarding executive jobs
- Non voice process jobs
- Video KYC jobs
- Banking operations jobs
- Credit card company jobs
- Compliance analyst jobs
- Back office executive jobs
- Private bank recruitment
- Graduate jobs in banking sector
- Work from office banking jobs
- Banking support associate jobs
- Customer verification executive jobs
These keywords are highly searched by candidates looking for stable corporate jobs in India.
Work Location
The job location for this recruitment is Gurugram, one of India’s leading corporate and IT hubs. Gurugram offers excellent career exposure, modern office infrastructure, and opportunities in the banking and financial technology sectors.
Candidates willing to relocate for better career opportunities in the BFSI industry can consider this role.
Selection Process
Although the exact hiring process may vary, candidates can generally expect the following stages:
- Online Application Submission
- Resume Screening
- HR Interview
- Operations or Process Round
- Final Selection
Candidates with strong communication skills and basic banking knowledge may have an advantage during interviews.
Tips to Crack SBI Card VKYC Support Interview
Here are some useful interview preparation tips:
- Learn the basics of KYC and customer verification
- Understand RBI compliance concepts
- Improve communication skills
- Practice customer interaction scenarios
- Revise basic Excel functions
- Stay confident during video interview rounds
Freshers should focus on showcasing their willingness to learn and process discipline.
Final Words
SBI Card Associate – VKYC Support Recruitment 2026 is an excellent opportunity for graduates seeking a career in banking, finance, customer operations, and digital verification services. The role offers industry exposure, professional development, and a chance to work with one of India’s top credit card companies.
Candidates interested in banking operations, customer onboarding, compliance management, and financial services careers should consider applying for this opportunity. With increasing demand for digital banking services and online verification systems, VKYC roles are becoming highly important in the modern financial ecosystem.
SBI Card Associate – VKYC Support Recruitment 2026 Apply Links:
| SBI Card Associate – VKYC Support Recruitment 2026 Notification Link | CLICK HERE |
| SBI Card Associate – VKYC Support Recruitment 2026 Apply Link | CLICK HERE |
| SBI Card Associate – VKYC Support Recruitment 2026 Official Website Link | CLICK HERE |
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